What are the responsibilities and job description for the Client Services Representative (6016) position at NextPath Workforce Solutions?
NextPath Workforce Solutions is currently seeking a Client Services Representative to join our client’s team in Memphis, TN. This is a Hybrid Contract position.
SALARY: $23–$26 per hour (depending on experience)
Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.
Requirements
NextPath is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles.
If the position above doesn’t appear to fit, we do have a host of clients with roles that could be a match and not every position will be posted. Feel free to reach out to find a better match by emailing your resume to apply@nextpathcp.com for a recruiter to engage.
We are an Equal Opportunity Employer
View all open jobs: http://www.nextpathcp.com
The post Client Services Representative (6016) appeared first on NextPath Workforce Solutions.
SALARY: $23–$26 per hour (depending on experience)
Unfortunately, at this time our client is unable to sponsor or transfer visas. Only candidates authorized to work in the US without sponsorship should apply.
Requirements
- 2–3 years of recent customer service experience (call center/high-volume phone support preferred)
- Ability to type while actively speaking with customers on the phone
- Ability to navigate multiple systems/screens simultaneously (dual monitors)
- Proficiency with Microsoft Outlook and Word; basic Excel skills
- Typing speed of at least 40 WPM
- Strong customer service presence with clear, professional phone demeanor
- Excellent verbal and written communication skills
- High school diploma
- Answer inbound client calls and provide prompt, professional support
- Troubleshoot and resolve common account requests (e.g., login/password resets, contact detail updates)
- Document call details accurately in internal systems while on the phone
- Research issues using established policies and procedures to determine next steps
- Coordinate resolution with internal departments as needed
- Explain standard procedures and communicate outcomes to customers clearly
- Follow up (verbally and/or in writing) to confirm resolution and customer satisfaction
- Perform additional support tasks as assigned by leadership
NextPath is a strategic talent partner connecting skilled professionals with organizations driving innovation and growth. Our recruiting team brings more than 80 years of combined experience delivering workforce solutions that align the right talent with the right opportunities. We work with leading companies across the country, offering flexible engagement models including contract, project-based, contract-to-hire, and direct hire roles.
If the position above doesn’t appear to fit, we do have a host of clients with roles that could be a match and not every position will be posted. Feel free to reach out to find a better match by emailing your resume to apply@nextpathcp.com for a recruiter to engage.
We are an Equal Opportunity Employer
View all open jobs: http://www.nextpathcp.com
The post Client Services Representative (6016) appeared first on NextPath Workforce Solutions.
Salary : $23 - $26