What are the responsibilities and job description for the Quality Assurance and Controls Specialist position at NextPath Workforce Solutions?
Contract to Hire!
If you’re experienced in quality assurance, audit/controls, or operational risk within financial services, I have a strong hybrid contract role in Memphis, TN (on-site 3 days/week).
We’re hiring a Quality Assurance and Controls Specialist to help ensure key operational processes are accurate, compliant, and consistently improving (client name kept confidential).
Must-haves:
- Bachelor’s degree
- 3 years of relevant experience (financial services strongly preferred)
- QA / audit methodology / operational controls / process improvement knowledge
- Strong attention to detail and accuracy in a high-volume environment
- Ability to identify risk, evaluate procedural gaps, and recommend practical solutions
- Strong analytical skills (including root-cause analysis)
- Experience monitoring performance metrics and reporting recommendations to leadership
What you’ll work on:
- Perform quality reviews, audits, and transaction assessments
- Investigate exceptions, identify root cause, and recommend preventative fixes
- Track/report quality metrics, error trends, and findings to leadership
- Partner with leadership to strengthen controls and improve workflow efficiency
- Support training, documentation, and coaching around quality standards
Bonus points if you have:
- Brokerage operations experience
- Managed Accounts experience
- Trading or trade review experience
Interested and qualified? Apply!
@Institute of Internal Auditors (IIA)
@ISACA
@Association for Financial Professionals (AFP)
@ACAMS
@American Accounting Association
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Salary : $24 - $28