What are the responsibilities and job description for the Business Development Representative position at NEXTmsp?
About the Role
We are seeking a motivated Business Development Representative to join our growing sales team. This is a role that blends inside sales with community outreach. You will spend your mornings making outbound calls to prospects and your afternoons engaging with the local community to generate meetings and build relationships.
What You Will Do
- Conduct outbound prospecting calls into our Indiana market during morning hours
- Build and maintain a database of warm prospects through consultative questioning and active listening
- Qualify leads through thoughtful discovery conversations, focusing on understanding prospect needs
- Set qualified meetings for the outside sales team with prospects who show genuine need and fit
- Represent the company at local networking events, chamber meetings, and community gatherings in the Tumwater area
- Identify and engage potential clients through community outreach and relationship building
- Collaborate with marketing on local event support and lead follow-up
- Focus on building relationships and asking questions rather than aggressive selling
- Document all prospect interactions and maintain CRM hygiene
What We Are Looking For
We are looking for a self-starter who can work independently and drive their own success. The ideal candidate thrives in a structured environment but also has the initiative to find creative ways to generate leads and build relationships.
Requirements
- 1-2 years of experience in a related field (sales, customer service, hospitality, or retail a plus)
- Self-starter with the ability to work independently and take initiative
- Strong verbal communication skills and a professional phone presence
- Comfortable making outbound calls and handling rejection with resilience
- Outgoing personality with enthusiasm for community involvement
- Ability to ask insightful questions and listen actively
- Basic computer skills and familiarity with CRM tools (Salesforce experience a plus)
- High school diploma or equivalent; college degree preferred but not required
- Valid driver's license and reliable transportation for afternoon community outreach
- Must be able to work from our Tumwater, WA office full-time
Optional Requirements
- Previous experience in customer service, retail, or hospitality
- Familiarity with the MSP or technology services industry
- Active involvement in local business associations or community organizations
- Experience with public speaking or presenting
What We Offer
- Comprehensive sales training and mentorship
- Experienced sales leadership support
- Competitive base salary plus uncapped commission structure
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Work-life balance with structured morning call blocks and afternoon flexibility
- Career growth potential into Senior BDR, Account Executive, or Account Manager roles
Work Schedule
Morning (Call Block): 8:00 AM 12:00 PM: Outbound calling to Indiana market from the Tumwater office
Afternoon (Field/Community): 12:00 PM 5:00 PM: Community outreach, local events, networking, and prospect meetings
Why Join Us
We are a growing Managed Service Provider (MSP) committed to helping local businesses solve their technology challenges through consultative, process-focused solutions. We believe in education over pitching, belief in what we sell, and a repeatable process that delivers results. If you want to build a lasting career in technology sales, we want to hear from you.
Note: This is an on-site position based in Tumwater, WA. Candidates must be willing to commute to the office daily.