What are the responsibilities and job description for the Customer Service Representative position at NextGen USA?
Customer Service Representative
📍 Miami-Dade County, FL
🕒 Full-Time
Are you outgoing, people-focused, and ready to grow your career? We’re looking for a Customer Service Representative to join our team and deliver exceptional, face-to-face customer experiences.
If you enjoy meeting new people, working in a fast-paced environment, and being part of a high-energy team — this is your opportunity.
🌴 Why You’ll Love Working With Us
- Work in beautiful Miami-Dade County with a dynamic, diverse team
- Opportunities to travel and attend exciting events
- Fast-track career growth into leadership and management roles
- Hands-on training and mentorship (no boring desk job!)
- Work with well-known brands and build real-world experience
💼 What You’ll Do
- Engage with customers face-to-face in a friendly and professional manner
- Answer questions and provide helpful, clear information about products and services
- Identify customer needs and recommend the best solutions
- Deliver a positive, memorable experience that keeps customers coming back
- Support team goals by contributing to daily and weekly targets
- Stay up to date on current promotions, products, and offerings
🎯 What We’re Looking For
- 1–3 years of experience in customer service, hospitality, retail, or events (preferred)
- Strong communication skills and a confident, outgoing personality
- Someone who thrives in a people-focused, high-energy environment
- Positive attitude, reliability, and a team-player mindset
- Ability to multitask and stay organized in a fast-paced setting
💰 What We Offer
- Competitive pay performance-based bonuses
- Paid training and ongoing development
- Travel opportunities (optional but available)
- A fun, social, and supportive team culture
- Clear path to advancement in customer experience and sales
🚀 Perfect For Candidates Who Are:
- New to Miami area and looking for a fast-paced opportunity
- Coming from sales, hospitality, retail or service industries
- Recent graduates or career changers
- Motivated by growth, income potential, and team culture
Ready to grow your career in the Miami area?
Apply today and be part of a team that values energy, opportunity, and success.
📩 Submit your resume to be considered
🎥 Virtual interviews will be held via Zoom starting this week
Salary : $40,000 - $55,000