Sales Support Specialist

We are seeking a motivated, detail-oriented Sales Support Specialist with a strong background in sales and experience using Microsoft Office applications. This role involves making and answering sales calls, processing orders, data entry, and providing administrative support. The ideal candidate is a self-starter who excels in a team environment and is passionate about providing excellent customer service.

Key Responsibilities:

• Answer incoming sales calls, address customer inquiries, provide product information, and process orders
• Accurately enter and maintain data in CRM and order management systems
• Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery
• Make outbound sales calls to potential and existing customers to promote products and services
• Collaborate with the sales team to follow up on leads and close sales
• Provide exceptional customer service by resolving issues and answering questions promptly
• Prepare reports and updates on sales activities and customer interactions
• Support administrative tasks and assist other departments as needed
• Stay informed about products, promotions, and market trends to better assist customers

MUST HAVES:

• At least 2 years experience in a sales or sales support role
• Strong verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software

Benefits:

• 401(k) matching
• Health insurance
• Disability insurance
• Employee discount
• Employee Net-growth Profit Sharing Program
• Paid Holidays, Paid Vacation, Sick Pay
  
  Screening Questions:
  1.) What is the candidate’s highest level of education?