What are the responsibilities and job description for the Junior Business Analyst position at NextGen | GTA: A Kelly Telecom Company?
This role acts as a critical liaison between product managers, engineering, operations, and business stakeholders, ensuring that new features and enhancements are delivered effectively and aligned with business objectives.
• Be the bridge between product, engineering, QA, and operations, ensuring alignment and shared understanding at every step from solutioning to delivery.
• Collaborate closely with engineers throughout the product development cycle, from concept ideation to deployment and supporting UAT to ensure features meet business and technical requirements.
• Help capture and refine business requirements by working with cross-functional stakeholders.
• Gather input to define product concepts and contribute to roadmap planning.
Author detailed, user-centric requirements and user stories that position our development team for success.
• Lead and facilitate cross-functional working sessions to discover and prioritize the right platform capabilities.
• Assist in executing pilots and trials, including post-trial measurement.
• Provide functional and technical troubleshooting for existing applications and perform fixes/enhancements as needed.
• Support data instrumentation and analytics, including collection and analysis of KPIs across platform capabilities.
• Monitor feature progress, identify risks, and communicate updates to program and product leaders.
Salary : $32 - $34