What are the responsibilities and job description for the Field Services / Data Center Technician-Athens, OH position at NextGen | GTA: A Kelly Telecom Company?
Title: Data Center Fiber Technician/ Contract/ Athens and New Albany OH
Description: About this opportunity
We are hiring a Data Center Technician in Athens/ New Albany, OH for a contract opportunity supporting a leading global telecommunications and networking organization. This position will work in customer data centers and co-location environments, supporting fiber-optic infrastructure, optical transport, installations, migrations, remediation, break/fix, and remote-hands services.
This is a great opportunity for an experienced Data Center Technician who enjoys being hands-on while also taking ownership of work quality. You will serve as an important interface between the customer, vendors, and technical teams—performing and auditing installations, troubleshooting optical connectivity, and ensuring work is completed according to engineering and quality standards. The ideal candidate has strong fiber and optical-testing experience, can lead work in the field, and is comfortable traveling up to 50%, including occasional multi-week assignments in other markets.
Contract Duration: Long-Term Contract
Required Skills & Experience
Description: About this opportunity
We are hiring a Data Center Technician in Athens/ New Albany, OH for a contract opportunity supporting a leading global telecommunications and networking organization. This position will work in customer data centers and co-location environments, supporting fiber-optic infrastructure, optical transport, installations, migrations, remediation, break/fix, and remote-hands services.
This is a great opportunity for an experienced Data Center Technician who enjoys being hands-on while also taking ownership of work quality. You will serve as an important interface between the customer, vendors, and technical teams—performing and auditing installations, troubleshooting optical connectivity, and ensuring work is completed according to engineering and quality standards. The ideal candidate has strong fiber and optical-testing experience, can lead work in the field, and is comfortable traveling up to 50%, including occasional multi-week assignments in other markets.
Contract Duration: Long-Term Contract
Required Skills & Experience
- 3–15 years of data center operations, field services, or similar technical experience
- Hands-on experience with single-mode and multi-mode fiber optic cabling
- Experience with LC connectors, fan-outs, and structured cabling
- Experience with fiber installation, migration, decommissioning, remediation, and break/fix
- Hands-on experience with optical testing and troubleshooting
- Experience using optical power meters, VFLs, OTDRs, light sources, and/or optical test sets
- Ability to read and execute Methods of Procedure (MOPs), engineering documents, network diagrams, and cut sheets
- Team lead or technical lead experience
- Strong customer-facing communication and documentation skills
- Ability to travel up to 50%, including short-notice travel and multi-week assignments
- Ability to lift and move equipment up to 50 lbs and work at heights
- Must not have been employed by Ericsson within the past 2 years
- Experience working in customer data centers and co-location facilities
- Optical transport/network infrastructure experience
- Experience auditing third-party technician/vendor work
- Strong cable management and physical network installation experience
- Experience with customer ticketing systems and Microsoft Office
- Strong understanding of data center safety, quality, and operational standards
- 40% Fiber Installation, Migration & Remediation
- 30% Optical Testing & Transport Troubleshooting
- 20% Data Center Infrastructure & Documentation
- 10% Customer/Vendor Coordination
- 60% Hands On
- 20% Team Lead / Vendor Quality Audits
- 20% Customer & Team Collaboration