What are the responsibilities and job description for the Field Service Technician position at NextGen | GTA: A Kelly Telecom Company?
Our client is looking for a Field Service Technician for a 2-month contract in Arvada, CO 80002.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 2 months
Required Skills & Experience
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 2 months
Required Skills & Experience
- 2-5 years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
- Strong knowledge of printers, computer hardware, and software.
- Proven troubleshooting and problem-solving skills.
- Ability to manage multiple priorities and work independently or in a team.
- Physical capability to lift to 50 lbs.
- Lexmark certifications and experience.
- Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.
- Excellent technical troubleshooting and customer service skills
- Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
- Active driver's license.
- CompTIA A
- Diagnose and resolve issues with printers, kiosks, and POS systems.
- Install, configure, and maintain hardware and software.
- Perform routine maintenance to optimize equipment performance.
- Deliver clear technical assistance to customers onsite and over the phone.
- Maintain accurate service records and uphold quality standards.