What are the responsibilities and job description for the Optical Fiber Technician position at NextGen Global Resources?
Position Overview
We are seeking experienced Lead Fiber Field Technicians to support large-scale fiber circuit audit projects within active data center environments. This is a hands-on role requiring strong fiber optics expertise, troubleshooting skills, and attention to detail.
Candidates must have prior experience working with fiber infrastructure and be capable of independently performing inspections, testing, documentation, and issue resolution in mission-critical environments.
Key Responsibilities
- Perform end-to-end fiber circuit audits across multiple DMARC locations during each shift.
- Clean, inspect, and scope fiber end-faces using industry-standard tools and best practices.
- Conduct optical power testing at 1310nm and 1550nm wavelengths.
- Identify and resolve fiber contamination issues while differentiating contamination from physical damage.
- Escalate unresolved issues according to established procedures.
- Record test results, audit findings, and corrective actions using customer-provided mobile and web-based applications.
- Scan and validate cable barcodes using Bluetooth scanners.
- Verify fiber polarity using IR cards when required.
- Maintain accurate and complete documentation with first-pass quality.
- Follow all site safety, PPE, ESD, and operational procedures.
Required Qualifications
Fiber Optics Experience
- Minimum 3 years of hands-on fiber optic experience in data centers, network facilities, or similar environments.
- Experience with LC, MPO/MTP, and SC fiber connector types.
- Proven experience performing fiber audits, circuit validation, or fiber testing projects.
- Understanding of DMARC environments and fiber connectivity infrastructure.
- Ability to identify contamination versus physical fiber damage.
- Cleaning & Inspection
- Experience using one-click, cassette, and reel-style fiber cleaners.
- Knowledge of wet-clean and dry-clean methodologies.
- Understanding of proper cleaning procedures for single-fiber and MPO connectors.
- Familiarity with common contamination issues and remediation techniques.
Fiber Testing & Analysis
- Experience using fiber inspection scopes and video probes.
- Ability to inspect MPO connectors and interpret inspection results.
- Experience performing optical power meter and light source testing.
- Knowledge of acceptable power levels for single-mode and multimode fiber circuits.
- Familiarity with IEC 61300-3-35 fiber inspection standards preferred.
Troubleshooting
- Ability to diagnose and resolve fiber circuit issues independently.
- Experience identifying fault locations across DMARCs, patch panels, and fiber routes.
- Capable of managing multiple circuit issues while maintaining priorities and quality standards.
- Documentation & Reporting
- Experience logging field test results using mobile or web-based applications.
- Ability to maintain accurate records and complete audit documentation.
- Comfortable learning new customer-specific software and workflows.
- Experience updating ticketing systems or customer portals.
Preferred Qualifications
- Experience supporting hyperscale or large-scale data center projects.
- Familiarity with Jira or similar ticketing platforms.
- OTDR testing experience at 1310nm and 1550nm wavelengths.
- Experience working in active construction or data center build environments.
- Previous lead technician or trainer experience is a plus.
- Required Tools & Equipment Experience
- Technicians should be proficient with:
- Fiber inspection scopes and video probes
- Optical power meters and light sources (1310nm / 1550nm)
- Fiber cleaning tools and solutions (wet and dry cleaning)
- Bluetooth barcode scanners
- IR cards for polarity verification
- Laptop-based testing and documentation applications
• What you didn’t know about us:
• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program
• With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
• We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
• We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
• We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
• Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
• For more information click Equal Employment Opportunity is the law.
• You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program
• With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
• We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
• We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
• We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
• Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
• For more information click Equal Employment Opportunity is the law.
• You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Salary : $30 - $40