Lead Field Technician | Fiber Audit Services

Lead Fiber Field Technician - Data Center Audits

Position Overview
We are seeking experienced Lead Fiber Field Technicians to support large-scale fiber circuit audit projects within active data center environments. This is a hands-on role requiring strong fiber optics expertise, troubleshooting skills, and attention to detail.

Candidates must have prior experience working with fiber infrastructure and be capable of independently performing inspections, testing, documentation, and issue resolution in mission-critical environments.

Key Responsibilities

• Perform end-to-end fiber circuit audits across multiple DMARC locations during each shift.
• Clean, inspect, and scope fiber end-faces using industry-standard tools and best practices.
• Conduct optical power testing at 1310nm and 1550nm wavelengths.
• Identify and resolve fiber contamination issues while differentiating contamination from physical damage.
• Escalate unresolved issues according to established procedures.
• Record test results, audit findings, and corrective actions using customer-provided mobile and web-based applications.
• Scan and validate cable barcodes using Bluetooth scanners.
• Verify fiber polarity using IR cards when required.
• Maintain accurate and complete documentation with first-pass quality.
• Follow all site safety, PPE, ESD, and operational procedures.

Required Qualifications
Fiber Optics Experience

• Minimum 3 years of hands-on fiber optic experience in data centers, network facilities, or similar environments.
• Experience with LC, MPO/MTP, and SC fiber connector types.
• Proven experience performing fiber audits, circuit validation, or fiber testing projects.
• Understanding of DMARC environments and fiber connectivity infrastructure.
• Ability to identify contamination versus physical fiber damage.

Cleaning & Inspection

• Experience using one-click, cassette, and reel-style fiber cleaners.
• Knowledge of wet-clean and dry-clean methodologies.
• Understanding of proper cleaning procedures for single-fiber and MPO connectors.
• Familiarity with common contamination issues and remediation techniques.

Fiber Testing & Analysis

• Experience using fiber inspection scopes and video probes.
• Ability to inspect MPO connectors and interpret inspection results.
• Experience performing optical power meter and light source testing.
• Knowledge of acceptable power levels for single-mode and multimode fiber circuits.
• Familiarity with IEC 61300-3-35 fiber inspection standards preferred.

Troubleshooting

• Ability to diagnose and resolve fiber circuit issues independently.
• Experience identifying fault locations across DMARCs, patch panels, and fiber routes.
• Capable of managing multiple circuit issues while maintaining priorities and quality standards.

Documentation & Reporting

• Experience logging field test results using mobile or web-based applications.
• Ability to maintain accurate records and complete audit documentation.
• Comfortable learning new customer-specific software and workflows.
• Experience updating ticketing systems or customer portals.

Preferred Qualifications

• Experience supporting hyperscale or large-scale data center projects.
• Familiarity with Jira or similar ticketing platforms.
• OTDR testing experience at 1310nm and 1550nm wavelengths.
• Experience working in active construction or data center build environments.
• Previous lead technician or trainer experience is a plus.

Required Tools & Equipment Experience

• Technicians should be proficient with:
• Fiber inspection scopes and video probes
• Optical power meters and light sources (1310nm / 1550nm)
• Fiber cleaning tools and solutions (wet and dry cleaning)
• Bluetooth barcode scanners
• IR cards for polarity verification
• Laptop-based testing and documentation applications