What are the responsibilities and job description for the Data Center Optical Engineer position at NextGen Global Resources?
Data Center Optical Engineer
Location: Hermiston, OR
About the Opportunity
We are seeking a highly motivated and skilled Data Center Optical Engineer to support work in customer data centers and co-location facilities. In this role, you will be responsible for ensuring the reliable installation, maintenance, and operation of optical transport infrastructure. You will serve as the primary interface between the customer and the Client's vendors, auditing work and maintaining high standards of quality.
The ideal candidate has strong hands-on experience with fiber installations, migrations, remediation, break/fix activities, and remote hands support. This position requires excellent technical expertise, customer communication skills, and the flexibility to travel to non-home market locations for several weeks at a time, up to 25% of the time.
Responsibilities
- Conduct daily audits of work performed in customer data centers and co-location facilities, providing immediate feedback to third-party technicians.
- Interact directly with customers through ticketing systems and in person, providing clear updates and status reports.
- Support fiber installations, decommissioning, remediation, migrations, and break/fix activities.
- Perform and supervise optical testing and troubleshooting using optical power meters, stabilized light sources, Visual Fault Locators (VFLs), Optical Time-Domain Reflectometers (OTDRs), and other optical test equipment.
- Execute work by accurately following Methods of Procedure (MoPs), engineering documentation, vendor documentation, and network diagrams.
- Read and interpret cut sheets and physical network design documents to ensure proper cable routing, port connectivity, and cable management.
Required Qualifications
- 3–15 years of experience in data center operations or a similar technical environment with direct customer interaction.
- Team lead or technical lead experience.
- Strong hands-on experience with connectorized fiber optic cabling, including single-mode and multi-mode fiber, LC connectors, fan-outs, and structured cabling.
- Experience with optical transport testing and troubleshooting.
- Excellent written and verbal communication skills.
- Strong organizational, documentation, and Microsoft Office skills.
- Ability to multitask and work effectively in fast-paced, high-availability environments.
- Commitment to safety, quality, and operational best practices.
- Willingness to travel up to 25% as business needs require.
Physical Requirements
- Ability to lift and move equipment weighing up to 50 pounds.
- Comfortable working at heights and in varying environmental conditions.
• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program
• With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
• We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
• We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
• We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
• Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
• For more information click Equal Employment Opportunity is the law.
• You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
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Salary : $25 - $35