What are the responsibilities and job description for the Area Operations Leader position at NextCare?
NextCare Introduction
NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 170 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
What We Are Looking For
We are currently seeking an Area Operations Leader to oversee the day-to-day operations of our Dallas-Fort Worth East market.
As an Area Operations Leader you will oversee and coordinate the operations of multiple healthcare facilities within the Dallas market. Your primary goal will be to ensure that operational processes run smoothly and efficiently, maximizing productivity and minimizing costs. You will work closely with site managers, provide strategic guidance, and implement best practices to achieve operational excellence.
Key Responsibilities
Education: Bachelor's degree in Healthcare Administration, Business Administration, Operations Management, or a related field or job related experience in lieu of.
Experience
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 170 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
What We Are Looking For
We are currently seeking an Area Operations Leader to oversee the day-to-day operations of our Dallas-Fort Worth East market.
As an Area Operations Leader you will oversee and coordinate the operations of multiple healthcare facilities within the Dallas market. Your primary goal will be to ensure that operational processes run smoothly and efficiently, maximizing productivity and minimizing costs. You will work closely with site managers, provide strategic guidance, and implement best practices to achieve operational excellence.
Key Responsibilities
- Oversee daily operations of multiple healthcare facilities within the designated area
- Develop and implement operational policies and procedures
- Monitor performance metrics and analyze data to identify areas for improvement
- Ensure compliance with healthcare regulations and company standards
- Manage budgets, resources, and logistics to optimize efficiency
- Collaborate with site managers to resolve operational issues and implement solutions
- Conduct regular site visits to assess performance and provide support
- Train and mentor site managers and staff on operational best practices
- Develop and maintain strong relationships with stakeholders, including patients, staff, and suppliers
- Prepare reports and presentations for senior management
- Manage and inspire the management team while holding individuals accountable to their goals and responsibilities
- Demonstrate a proven track record of driving measurable improvements within areas of responsibility
- Increase team performance and productivity, execute strategic initiatives, and achieve measurable growth in key business outcomes such as revenue, profitability, or patient satisfaction
- Show improvements in employee engagement, retention, and development within teams
- Implement and track key performance indicators (KPIs) that directly align with organizational goals and hold individuals accountable for meeting or exceeding those metrics
Education: Bachelor's degree in Healthcare Administration, Business Administration, Operations Management, or a related field or job related experience in lieu of.
Experience
- Proven experience in operations management, preferably in a multi-site healthcare environment
- Progressive leadership in healthcare operations and management
- Strong leadership and team management skills
- Excellent problem-solving and decision-making abilities
- Proficiency in data analysis and performance metrics
- Effective communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Knowledge of healthcare regulations and standards
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
