Program Coordinator

Temp-to-Hire, Program Coordinator (Non-Profit)

Hybrid Schedule Occasional Travel and Weekends

Hours: Monday - Friday, 8AM - 5PM

Pay Scale: $23 - $25/hr.

Hourly Position (Eligible for Overtime)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor all program-affiliated email accounts, create appropriate responses, and fulfill requests within 24 hours
• Serve as the contact for student program participants
• Assist with developing, administering, and analyzing programs surveys
• Update information on relevant pages on website
• Export and organize submissions for programs and events
• Handle inbound and outbound programs-related phone calls and inform callers of current/upcoming programs and events
• Connect members with volunteering opportunities and coordinate their involvement
• In collaboration with the Sr. Manager of Programs and Director of Programs, create and administer programs promotion/marketing emails
• Serve as administrator on selected partner platforms
• Manage events that engages members
• Process programs-related mailings
• Assist the Sr. Manager of Programs with administrative tasks events
• Other duties as assigned by Sr. Manager of Programs and Director of Programs

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Ability to work in a fast-paced environment
• Pleasant demeanor and attitude
• Ability to exercise confidentiality, discretion, judgment, and tact
• Ability to work independently and as a team member
• Strong communication and customer service skills
• Ability to communicate effectively with various groups of individuals
• Excellent analytical and organizational skills
• Demonstrated ability to prioritize and handle tasks effectively
• Advanced-level skills in Microsoft Office Suite, especially in Outlook, Word, PowerPoint, and Excel

EDUCATION REQUIRED

• Associate degree in a relevant field
• BS or BA degree preferred

EXPERIENCE/EDUCATION PREFERRED

• 3 years of professional experience in membership and/or non-profit organization (preferred)