Room Inspector

As our Room Inspector, you're the quality gatekeeper for 338 guest rooms in one of Baltimore's most iconic downtown hotels. Physically connected to the Baltimore Convention Center and steps from the Inner Harbor, Camden Yards, and the National Aquarium, our property serves a high volume of convention, business, and leisure travelers year-round — guests who expect every detail dialed in from the moment they open the door.

You'll inspect every turned room against Sheraton and Marriott brand standards, partner with housekeeping leadership to coach room attendants, and serve as the critical link between the cleaning team and the front desk to ensure flawless room releases.

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  Inspect guest rooms post-turnover for cleanliness, maintenance readiness, and compliance with Sheraton brand standards
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  Verify Sheraton Signature Sleep Experience beds, linens, pillow placement, amenity kits, and in-room technology are correctly set
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  Flag and document maintenance issues — HVAC, plumbing, fixtures, carpet stains, wall damage — for immediate resolution
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  Provide real-time coaching and hands-on feedback to room attendants to maintain and elevate team performance
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  Coordinate room status with the housekeeping supervisor and front desk, managing rush cleans, VIP preps, and convention blocks
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  Maintain accurate inspection logs and surface quality trends to housekeeping leadership
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  Support deep-cleaning rotations, large-scale convention turnovers, and property-wide quality initiatives

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  1 year of housekeeping or room inspection experience in a full-service hotel — Marriott/Sheraton brand experience is a strong plus
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  Exceptional attention to detail — you notice the smudge on the mirror, the crooked remote, the missing pen
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  High-volume mindset — comfortable managing quality across 338 rooms during peak convention periods
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  Physical ability to stand, walk, bend, and lift up to 25 lbs throughout extended shifts
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  Clear, respectful communication — you coach with care and coordinate across departments seamlessly
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  Reliable and flexible with scheduling, including weekends, holidays, and convention-driven demand
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  Bilingual (English/Spanish) is a plus

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.