What are the responsibilities and job description for the Client Success Associate position at Next Generation of Leaders?
Job Title: Client Success Associate
Location: Fayetteville, NC
Job Type: Full-Time
About Us
At Next Generation of Leaders, we believe in delivering not just products or services, but meaningful partnerships with our clients. That’s where you come in!
We're looking for a motivated, customer-focused, and detail-oriented Client Success Associate to join our growing team. If you thrive on helping others succeed, enjoy problem-solving, and love building relationships, this is the role for you.
What You’ll Do
• Act as a liaison between clients and customer, ensuring customer satisfaction, engagement, and success with our Client's products/services.
• Present client's products/services to potential their new and existing customer base.
• Be the face of the company while creating a good and memorable first impression.
• Assist with renewals and upsell opportunities.
Who You Are
• 1–3 years of experience in customer success, account management, or a client-facing role.
• Excellent communication and interpersonal skills—you’re a people person who knows how to build trust.
• Problem-solving mindset with strong organizational skills and attention to detail.
• Comfortable learning new tools and systems quickly.
• A team player who thrives in a fast-paced, collaborative environment.
What We Offer
• Competitive pay
• Fun fast paced work environment
• Opportunities for growth and advancement
• A supportive and inclusive team culture
• Ongoing professional development and training
How to Apply
We’d love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom. We look forward to connecting with you soon!
Salary : $40,000 - $60,000
