What are the responsibilities and job description for the Patient Care Coordinator position at NEXT CARE HOSPICE?
Benefits:
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Care Coordinator
Duties:
- Answering phone calls and assisting hospice patients and their families with scheduling appointments, refills, etc.
- Managing and maintaining the LVN, RN, CHHA, and on-call calendars
- Coordinating with medical staff to schedule continuous care and PRN visits as needed
- Inputting and updating patient information in the electronic medical record system
- Providing excellent customer service to patients and addressing any inquiries or concerns
- Collaborating with other departments to coordinate patient care and scheduling needs including but not limited to physical therapy, podiatry, wound care, and labs
- Ordering hard and soft DME, maintaining supply inventory, and making cost saving improvements
- Completing prior authorizations, verifying benefits, and preparing charts for billing to ensure timely reimbursement for rendered services
- Managing and maintaining the LVN, RN, CHHA, and on-call calendars
- Coordinating with medical staff to schedule continuous care and PRN visits as needed
- Inputting and updating patient information in the electronic medical record system
- Providing excellent customer service to patients and addressing any inquiries or concerns
- Collaborating with other departments to coordinate patient care and scheduling needs including but not limited to physical therapy, podiatry, wound care, and labs
- Ordering hard and soft DME, maintaining supply inventory, and making cost saving improvements
- Completing prior authorizations, verifying benefits, and preparing charts for billing to ensure timely reimbursement for rendered services
Experience:
- Previous hospice experience required (minimum one year)
-Bilingual required
- Familiarity with electronic medical record systems is a plus (Hospice MD)
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in computer skills, including Google Suite
-Ability to work independently and follow though on tasks to resolution
-Bilingual required
- Familiarity with electronic medical record systems is a plus (Hospice MD)
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in computer skills, including Google Suite
-Ability to work independently and follow though on tasks to resolution
If you are a detail-oriented individual with excellent communication skills and the ability to manage multiple tasks simultaneously, we invite you to apply for the position of Care Coordinator. As the Patient Care Coordinator, you will play a crucial role in ensuring efficient and effective scheduling of hospice and palliative care services. Join our team and contribute to providing exceptional patient-focused care
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, and qualifications required.
Job Type: Full-time, in office
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Medical specialties:
- Hospice & Palliative Medicine
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Fountain Valley, CA 92708: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $20 - $26
