Regional Excellence Coordinator

About Nexplore:

Nexplore is a national enrichment service provider with a mission to foster the joy of learning through a wide range of over 60 STEAM, Life Skills, and Fitness solutions. Currently, Nexplore proudly offers programs at over 1000 sites across the US, successfully serving thousands of students as evidenced by our . We believe in the following core values, which are at the foundation of everything we do:

• When you learn what you love, you will love to learn.
• With the right motivation, learning becomes the goal, rather than the means to an end. The desire to learn sparks a meaningful, life-long journey of discovery.
• A passion for learning is fundamental to the growth, development, and success of our future leaders.

We foster a love of learning in all of our students through hands-on experiences designed to inspire and empower their natural curiosity. We are committed to offering a diverse range of learning opportunities where students with varying abilities can explore their passions and strengthen core life skills needed to thrive in the 21st century. Nexplore's programs have been proven to help children develop confidence, empathy, self-awareness, and interpersonal skills.

Regional Excellence Coordinator Role:

The Nexplore Regional Excellence Coordinator (REC) is responsible for the successful on-site implementation of Nexplore’s 60 programs at various sites/schools in a given geographical region. Committed to fostering the joy of learning, the REC provides comprehensive, customer-obsessed service and communication, supporting a team of instructors delivering instruction at local sites. As a dynamic problem solver, they serve as a bridge between the Program Success Manager and all “in the field” stakeholders, including Nexplore instructors, site coordinators, students, families, and the community. Reporting to their respective Program Success Manager (PSM), the REC provides ongoing reports and communication regarding the health of Nexplore programs/operations within their region.

Responsibilities include, but are not limited to:

• Liaise, observe, and coach Nexplore Instructors
• Support the full service cycle of implementing Nexplore’s programs, including:
• Participating in preliminary call/meeting with the site leadership team (i.e. PSM, site coordinator and any other key stakeholders) to understand the site(s)’ specific learning goals, enrichment needs, and budgetary capacity
• Oversee the successful implementation of Nexplore’s service solution and program schedule
• Collaborate with Nexplore’s HR team to staff programs, showing a deep understanding of the availability and work capacity of Nexplore Instructors living in the region
• Support a team of Nexplore Instructors to implement program(s) and foster the joy of learning
• Provide proactive and responsive in-person solutions to any issues that may arise during a given program cycle to ensure the utmost customer satisfaction
• Provide in-person joyful, ongoing support and management of Nexplore Instructors in the region throughout their tenure with Nexplore, including:
• Conduct site visits to connect with Site Coordinators and Instructors for feedback and support
• Maintain ongoing communication and support for Nexplore’s Instructors (including a phone call after their first class)
• Understand Nexplore’s programs comprehensively to be prepared to speak to all stakeholders regarding curriculum, materials, pacing, etc.
• Manage problem solving issues at the site-level including supporting with substitutions, materials and observations
• Establish and maintain clear performance indicators to assess and measure Nexplore’s successful program implementation at each of their sites. Performance indicators may include (but are not limited to):
• Administering pre- and post-tests
• Conducting onsite visits and class auditing
• Interviewing site staff and students to ensure experience satisfaction and SEL impact
• Preparing lesson reports and onsite visit reports submitted to the site coordinator and PSM
• Facilitating project-based learning review
• Preparing, administering, collecting, and analyzing feedback forms at the middle and end of a course
• Requesting a 5-star Google Review from the site coordinator once Nexplore’s service met or exceeded expectations

Qualifications:

• Bachelor’s Degree (or higher)
• 3 years of management/leadership experience (preferably in education)
• Passion for education and fostering the joy of learning
• Ability to anticipate and approach all problems with a solutions-oriented mindset
• Strategic thinker able to manage competing priorities and interests simultaneously
• Strong attention to detail
• Experience working in education (teacher/leader/instructor/etc.) preferred
• Demonstrate strong written/verbal communication and interpersonal skills
• Experience and proficiency with Google Workspace
• Access to reliable transportation

Why Join Nexplore:

In addition to joining a rapidly growing national educational enrichment service organization, you will be supporting youth nationally to foster a joy of learning and strengthen their 21st century life skills. You will join a team of passionate educators and professionals to strengthen our program offerings and organizational impact. This is an excellent opportunity for a mission-aligned leader looking to grow professionally and impact education services nationally.

Job Types: Part-time, Contract

Pay: $20.00 - $30.00 per hour

Experience:

• Management: 3 years (Preferred)
• Teaching: 2 years (Preferred)

Work Location: In person

Salary : $20 - $30