What are the responsibilities and job description for the Customer Service Representative - Cardlock - Portland position at NEXGEN TEAM LLC?
We have an immediate opening for a full-time Customer Service Representative – Cardlock, in our NW Portland office. This is a hybrid position where you will work from home 3 days a week and in the office 2 days a week. This position will be part of the finance team and responsible for a range of duties to support a wide scope of the day-to-day administrative operations.
This position plays a critical role in ensuring that Carson customers receive an outstanding level of service and that orders are processed in an efficient and timely manner. Carson is seeking an experienced, hands-on, self-motivated employee with a proven ability to provide extremely accurate and timely data entry in a fast-paced environment. As a member of our team, this position requires daily interaction with new and existing accounts, while also working closely with other departments.
Qualifications and Requirements
- Minimum two years data entry experience
- Call Center experience preferred
- Strong Customer Service skills
- Able to work in a high volume department and juggle multiple tasks
- Able to work within a team environment
- Highly organized, detail oriented, self-starter with a can-do attitude
- Strong computer skills with Microsoft Office Suite and ERP Software Experience
- Excellent written and verbal communication skills
- Ability to manage time, priorities and meet deadlines
- Superior follow up skills
Employer Notes
- Employer will conduct background and DMV checks and drug screen.
Benefits include: Medical, Dental, Vision, 401K, Aflac, Pre-paid legal, Long Term Disability, Life Insurance, Employee Assistance Program, and PTO.
Carson is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin.
Please apply online to: www.carsonteam.com/careers -- Please answer all questions and acknowledge, sign, and date your application.
Salary : $22 - $25