What are the responsibilities and job description for the Bilingual Collections Representative | Logan, UT position at Nexeo Staffing?
Bilingual Collections Representative | Logan, UT
Nexeo Staffing is seeking a professional and motivated Bilingual Collections Representative to join our client's team on a part-time, direct-hire basis. This position is ideal for individuals who are fluent in both English and Spanish and enjoy helping customers find solutions. The Collections Representative will handle inbound and outbound calls regarding past-due accounts, negotiate payment arrangements, and provide excellent customer service while maintaining compliance with company policies. Flexible scheduling may be available.
Responsibilities
• Make outbound calls to customers regarding delinquent accounts.
• Answer inbound calls from customers with questions about account balances and payment options.
• Communicate clearly and professionally in both English and Spanish.
• Discuss account status and negotiate payment arrangements.
• Document all customer interactions accurately in company systems.
• Maintain confidentiality and compliance with all applicable regulations and company policies.
• Resolve customer concerns professionally and courteously.
• Meet individual and team performance goals.
• Follow up on payment commitments and account resolutions as needed.
Qualifications
• Fluent in both Spanish and English (required).
• Strong communication and interpersonal skills.
• Ability to remain calm, professional, and empathetic during challenging conversations.
• Customer service, collections, call center, or related experience preferred.
• Basic computer and data entry skills.
• Strong attention to detail and organizational abilities.
• Reliable attendance and punctuality.
• Ability to work independently and as part of a team.
• Must be authorized to work in the United States.
Pay
$16.00 - $20.00 per hour
Schedule
Part-Time, Monday-Friday, 3:00 PM-7:00 PM (flexibility available)
Nexeo Benefits
• Medical, Dental, Vision, Limited Life, Short Term Disability
• Refer a Friend Bonus | Other Financial Incentives (Bonuses)
• Weekly Pay | Direct Deposit | Rapid Pay Card
• Hassle Free Job Search: A Nexeo Recruiter is always available to assist you
Questions?
Call or Text our office today!
With 100 jobs available, we're sure to find a job for you.
1476 North Main Street North Logan, Utah 84341
(P) (435) 363-9263
Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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