Loan Servicing Programmer I

Location: Newtown, CT

Newtown Savings Bank is seeking an organized, dependable professional to join our Loan Servicing team as a Loan Servicing Programmer I.  The Loan Servicing Programmer is responsible for programming new Residential and Consumer loans into the Bank’s core processing system within established timeframes. Complete all daily loan transactions. In addition, must process payoffs, and miscellaneous loan maintenance requests. If you are seeking a new opportunity, in a professional corporate banking environment, this may be the role for you. This is an onsite opportunity at our corporate office in Newtown, CT. This role has remote option of one day per week.

PRIMARY RESPONSIBILITIES  

• Program new Residential and Consumer loans into the Bank’s core processing system within established timeframes.
• Monitor and process all emails that are received in the Loan Servicing Programming Email box within established timeframes.
• Process loan payments, reversals, payoffs, paydowns, advances, posting sheets, and miscellaneous loan maintenance requests.
• Process exception transactions, unposted items, reversals and general ledger entries.
• Process returned checks, ACH (Automated Clearing House) returns and assess the appropriate fee for each. Send customer notifications.
• Review daily Investor report. Verify payoffs, daily transmittals and remit to Investor.
• Monitor, process and finalize. Contact Management and Workflow requests in INSIGHT.
• Process various daily reports, ACH/AFT Search, Preauthorized transfer, Exception, Unapplied, HELOC checks, SWIM, Critical and Billing reports.
• Responsible for document filing/scanning and indexing residential loan documents as needed.
• Handle and resolve customer inquiries and complaints in a professional and timely manner.
• Document and monitor loan discrepancies using designated spreadsheets to ensure proper tracking and resolution.

POSITION REQUIREMENTS

• High School diploma or equivalent required.  
• Good aptitude for math, with accounting, or teller experience highly desirable.   
• Able to work independently and in a team environment. 
• Must be goal and deadline oriented, well organized, and dependable. 
• Good communication skills and intermediate Microsoft Word and Excel applications.  
• The individual must maintain the utmost confidentiality on all bank matters.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full time employees also receive a complete benefit package including a generous 401(k), medical benefits, paid time off, and short- and long-term disability programs.

Newtown Savings Bank is an equal opportunity employer and complies with affirmative action programs for qualified veterans and individuals with disabilities. Newtown Savings Bank shall not discriminate against any employee or applicant for employment based on race, color, religion, gender, age, marital status, national origin/ancestry, sexual orientation, gender identity, disability status, protected veteran status, or any other legally protected status.