What are the responsibilities and job description for the (DFK) Pick Pack/ Inbound Supervisor - Grave position at Newrest?
Are you ready to take on a leadership role on an exciting adventure? Join us at Newrest, a global leader in in-flight catering, as an Inbound Supervisor and be an integral part of our success. In our Inbound department, you will not only be responsible for supervising a team of 65 in unloading beverage and snack carts off trucks as they return from the planes but also for stripping everything from the carts, sorting through what still meets our high quality and safety standards, and what does not. This hands-on supervisory role will keep you engaged throughout the day, working alongside a dedicated team. At Newrest, we value dedication and offer opportunities for career growth from within. If you're ready for the challenge, begin your leadership career with us as an Inbound Supervisor!
Benefits offered
- Free lunch every day
- Medical, dental, and vision insurance for you and your family
- Health Savings Accounts
- Life insurance paid by the company
- Additional life insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) with company match
- Employee Assistance Program
- Transportation assistance
- Paid Time Off
- Sick Leave Award
- Holiday pay
- Recognition and incentive programs
Career progression
At Newrest, we're not just offering a job-we're offering a career. We believe in promoting from within and are committed to helping you grow and succeed. As an Inbound Supervisor, your career path could lead to roles such as an Assistant Inbound Manager and Department Manager. We're here to support you every step of the way, and we're excited to see where your career with us will take you. Our commitment to promoting from within should give you hope and optimism about your career prospects with us.
Required Responsibilities
Supervisory and Management
- Supervise a part of the Inbound department
- Manage and supervise the work of assigned employees within the department
- Motivate and inspire team members to perform above expectations through proper recognition methods and programs.
- Ensure that all policies and procedures are followed per Newrest and client’s requirements
- Communicate effectively with all crew members and team members
- Hold team members accountable for all expectations
- Other job duties may be assigned based on operational need
Operational
- Take ownership of the operations by taking full responsibility for your assigned area
- Ensure that all carts are filled accurately, promptly, and with high quality according to the datasheets and clients’ requirements
- Ensure that processes are as efficient as possible
- Empower team members to identify and resolve operational issues
- Bring up to management’s attention any concerns and recommendations for such concerns
- Communicate with the warehouse department about any stock item needs
- Foresee needs or problems that may arise and have action plans in place to avoid production disruptions
- Clearly and confidently communicate with client representatives as needed
- Fill in as needed to maintain the flow of operations
- Other job duties may be assigned based on operational need
Quality and Safety
- Ensure that all processes conform to the customer and Newrest specifications
- Always comply with good hygiene and manufacturing practices (e.g., hazard analysis and critical control points [HACCP], FIFO)
- Carry out cleaning, washing, and sanitation of premises by cleaning plan
- Investigate and complete incidents/accidents documentation
- Enforce safety processes and legal requirements for all processes
- Other job duties may be assigned based on operational need
Administrative Task
- Assist in interviewing and determining the individuals to join your department
- Approve time off requests and other leaves of absence
- Assist in performing performance reviews for all department team members
- Approve all timecards and resolve timecard discrepancies
- Mentor and coach team members and provide corrective actions as required
- Regular and timely attendance is expected for the position.
- Other job duties may be assigned based on operational need
Education/Experience Requirements
- High School Diploma required.
- College or Technical Training is a plus but not required.
- At least two years of experience supervising/managing people, preferably in a warehouse/distribution environment
- At least two years of experience leading a team of 50
- Good leadership ability
- Good communication skills with the ability to communicate with non-exempt and upper management levels
- Ability to effectively handle conflict and de-escalate emotionally charged situations
- Good understanding of OSHA, HR, and other employment laws
- Good knowledge of investigation procedures and root cause analysis
- Understanding of lean manufacturing principles and operational processes
- Good knowledge of HACCP & food safety standards
- Good problem-solving and decision-making skills
- Resilient self-starter who can act independently and learn quickly within a rapidly evolving environment
- Aptitude in showing self-initiative and follow-through
- Good ability with Excel, Word, and PowerPoint
- Excellent organizational and motivational skills
- Good attention to detail and observation ability
Physical Environment
The physical demands described here represent those that an employee must meet to perform the essential responsibilities of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these responsibilities.
The role of the Inbound Supervisor at Newrest is physically demanding. You must stand, walk, talk, listen regularly, and use your hands to handle or feel. You must also lift, push, and move up to 50 pounds. The work environment will be in an open warehouse, with temperatures ranging from room temperature to very hot and noise levels varying from moderate to very loud.
EEO Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and expression, status as a veteran, and basis of disability or any other federal, state or local protected class.