People Operations And Talent Manager

Description

WHO WE ARE…

Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic. 

For more information visit our website: www.newportmentalhealth.org

WHO WE ARE LOOKING FOR…

Mission- Aligned: You are excited to be a part of Newport Mental Health’s mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care. 

Ally: You intentionally foster belonging, personal growth, and empowerment for all. You’re a strong advocate for the BIPOC, LQBTQIA , Woman, Veteran, and other underrepresented communities. 

Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes. 

Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines. 

WHAT WE OFFER…

• Excellent Health and Dental Insurance
• Vacation, Sick and Personal time accrued biweekly.
• Up to 11 Paid Holidays
• Retirement program through Mutual of America
• Additional supplemental insurance programs
• Tuition reimbursement
• Mileage reimbursement
• Employer paid life insurance
• Flexible spending account (FSA) and dependent care (DCA) spending accounts.

WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) …

The People Operations Manager is a key member of NMH’s Human Resources team, responsible for leading talent acquisition and core HR operational execution. This role owns full-cycle recruitment, onboarding and orientation, workforce data and reporting, HR credential validation for employment and role requirements, compliance execution, and HR systems integrity. The position plays a critical role in maintaining workforce continuity, regulatory readiness, and operational consistency during periods of organizational change.

Essential Duties:

• Own full-cycle recruitment from requisition through hire, including proactive sourcing, outreach, screening, interview and offer coordination, and transition to onboarding
• Develop and execute recruitment strategies using multiple channels (e.g., LinkedIn outreach, direct sourcing, referrals, recruitment events, job fairs, and community partnerships), while maintaining active candidate pipelines and engagement
• Partner closely with hiring managers to align staffing needs, manage timelines, ensure readiness, and maintain consistent follow-up throughout the hiring and onboarding process
• Track, analyze, and report on workforce and recruitment metrics including headcount, vacancies, turnover, time-to-fill, and hiring activity
• Manage and optimize recruitment and onboarding workflows, templates, and tracking within Paylocity and related systems
• Coordinate all administrative and operational steps of onboarding and offboarding, including Day 1 orientation, first-day and early-stage check-ins, and cross-department readiness
• Validate required credentials for employment and role qualification, including conducting NPDB checks, and maintaining licenses, certifications, health requirements, and compliance documentation for HR files & the HRIS
• Maintain accurate, audit-ready HR records related to employee status changes, promotions, compensation updates, and reporting relationships; support audits and compliance reviews as needed
• Provide first-level HR support for routine employee inquiries and workforce transitions, escalating issues appropriately
• Conduct exit interviews, identify trends, prepare summary reporting, and support HR leadership with workforce planning, projects, surveys, and HR-led initiatives
• Conduct recurring monthly and annual internal HR audits (e.g., benefits enrollment, credentials, HRIS data, personnel files) to ensure ongoing compliance and readiness for external or regulatory audits

Requirements

WHAT WE EXPECT OF YOU…

• Bachelor’s degree in human resources, Business Administration, or a related field
• 2 years of experience in recruitment, HR operations, or HR systems administration
• Strong organizational skills with a high level of attention to detail, follow-through, and relationship management
• Ability to manage confidential information with professionalism and discretion
• Proficiency with HRIS platforms (Paylocity strongly preferred) and Microsoft Office
• Experience supporting audits, credential tracking, or compliance documentation strongly preferred