Director Organizational Effectiveness

SUMMARY:

The Director Organizational Effectiveness plays a pivotal role in advancing hospital performance and aligning initiatives with system wide-goals. This leader drives consistency across departments, enhances operational workflows, and ensures that key initiatives are executed effectively. The roles fosters a culture of continuous improvement, collaboration, and measurable impact throughout the organization.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

System Alignment and Initiative Execution

• Collaborate with executive leadership to develop and implement initiatives that support hospital and system-wide priorities
• Lead cross-functional efforts that promote consistency, scalability, and measurable outcomes
• Facilitate planning processes including forecasting, resource allocation, and performance reviews in partnership with finance and service line leaders

Process Improvement and Operational Efficiency

• Identify and implement improvements that streamline workflows, reduce inefficiencies, and enhance patient care delivery
• Oversee execution of key projects, ensuring alignment with operational goals and timely completion
• Monitor performance metrics and lead corrective actions to address gaps and optimize results

Collaboration and Communication

• Act as a connector between hospital departments and system level leadership to ensure seamless coordination
• Support internal communications and change management efforts to drive adoption of new processes and technologies
• Partner with marketing, philanthropy and community relations to support outreach and engagement efforts
• Prepare executive level presentations, reports, and materials that communicate progress, challenges and outcomes

Performs other duties as assigned.

EDUCATION:

Bachelor’s degree in healthcare administration, business, or a related field required.

EXPERIENCE:

Minimum 5-7 years project management, process improvement experience in health care, or experience working as a consultant for process improvement projects.

Record of accomplishment in team coordination with cross-functional business units and/or multidisciplinary project teams.

Extensive healthcare experience and working in an integrated healthcare system. Should have previous experience leading multidisciplinary teams in process improvement and strategy.

Experience in developing and implementing a strategic planning process and collaboration across a highly complex (health care provider) organization.

SUPERVISORY RESPONSIBILITIES:

No direct reports.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: