What are the responsibilities and job description for the Project Services Associate position at Newpoint Services LLC?
As a Project Services Associate you will be responsible for providing services in one of the following areas:
Power Washing
Window Cleaning
Other specialized cleaning services such as floorcare and carpet cleaning
Location: Downtown Indianapolis and travel involved
Work Schedule: Monday - Friday, typically from 5a-6p. There will be some weekend projects at times as well as overnight work. This will vary depending on client needs
In our efforts to exhibit a high level of service excellence we must maintain a professional level. Below is a brief listing of these standards, which must be maintained.
Basic Standards (not all inclusive):
- Responsible for being at work every scheduled day, on time and in uniform
- Follow all instructions for entering customer building
- Willingness to learn & train on various products and solutions
- Performs all tasks as trained for the proper use and application of products and proper use of PPE
- Provide outstanding customer service at all times
- Available for work schedules and/or assignments at the request of the customer
- Effectively interact and converse with customers and company personnel
- Resolve customer complaints independently or with the aid of a supervisor
- Clean and maintain cleaning tools at the end of each day
- Use mechanical aptitude to utilize various pieces of equipment
- Troubleshoot issues with equipment and provide recommendations
- Contribute to team effort by accomplishing related results as needed
- Any other duties that may be assigned by the supervisor