What are the responsibilities and job description for the Director of Technology Implementation position at Newpark?
About Company:
WHY JOIN NEWPARK FLUIDS SYSTEMS?
One of our Core Values is Excellence. It means we are committed to delivering value through performance, innovation, and service quality, and that commitment starts with YOU! Newpark is where you can challenge yourself in new and exciting ways and work in an environment that supports and values you. At Newpark, we are committed to finding, developing, retaining, and rewarding the best talent while providing an environment where our employees can grow professionally and personally.
WHO WE ARE
Newpark Fluids Systems is a leading provider of innovative drilling fluids solutions, with a global presence in large-scale, long-term markets, and with the most talented people in the industry. Headquartered in Katy, Texas, we serve markets worldwide, with an established presence, demonstrating our commitment to being a strong and reliable partner for our customers, wherever they need us to be.
WHAT WE DO
Our drive is to help customers with a wide range of fluids solutions and expertise to meet their most demanding reservoir needs. This drive is the catalyst for innovation and ongoing development of next-generation products and services to help customers stay ahead of the curve.
WHAT WE VALUE
We maintain an unwavering commitment to act following our Core Values of Safety, Integrity, Respect, Excellence, and Accountability, ensuring our customers receive the best products and services we can offer and that our employees experience a safe workplace where they can thrive:
Safety - Protecting each other like family while sustaining the environment in which we work.
Integrity - Acting honestly, ethically, and responsibly in all aspects of our business.
Respect - Dealing fairly and openly with employees, customers, suppliers, and the community.
Excellence - Delivering value through performance, innovation, and service quality.
Accountability - Using good judgment and taking responsibility for our actions.
About the Role:
Job Title: Director of Technology Implementation
Job Summary
Directs multiple or all of the following disciplines: Implementation of new technology, sales and marketing, client relationships, technical services, with strong focus on building and managing external client relationships. Manages a given scope of work and the direction, control, and utilization of a staff of professionals and support personnel. Recognizes customer problems and provides answers and/or solutions of a more technical nature. Requires strong technical knowledge of the company’s products. Develops and delivers customer technical presentations. Advises on training requirements for internal & external clients on product specific technology, science, tools and/or equipment. Ultimately responsible for meeting company strategic objectives within the assigned areas of responsibility. Provides input to technology and product development based on market intelligence from client base. Handles special projects as assigned.
Minimum Qualifications
Bachelor’s Degree in Engineering, Math, Physics, Geophysics, or educational equivalent. 12 years related experience with 6 years in a managerial position.
Responsibilities
- Drives successful rollout of new technology products and services to existing and potential customers, with focus on delivering company tactical priorities.
- Works closely with Operational personnel and customers to ensure fluids technology offering aligns with business and technology priorities, standards, and goals.
- Promotes, supports, and publishes technical papers and case histories, documenting company technical achievements.
- Acts as company primary focal point for formal business partnerships with other technology providers, as required.
- Manages external client relationships around technology engagement.
- Develops and delivers customer presentations.
- Provides feedback on areas of focus for future technology development.
- Increase knowledge sharing with external clients through Marketing.
- Increase knowledge sharing internally through mentoring and stewardship of regional Technical Service Engineers.
- Liaises with Product Line and Laboratory function to ensure Technology implementation is robustly supported with technical data and marketing documentation.
- Provides technical support to company projects worldwide.
- Interacts with Business Unit Leaders and Technical personnel to assess training, product, and fluid systems requirements.
- Provides technical support to opportunities for business expansion (i.e. New Country Entry).
- Raise Company profile through active engagement in Industry Forums, such as SPE, AADE, IADC.
- Updates Senior Management on a regular basis on Technology Highlights, opportunities, developments, etc.
Skills and Abilities
- Able to speak, understand, write, and read the English language
- Intermediate working knowledge of Microsoft Word, Excel, and PowerPoint
- Basic working knowledge of computers, internet, and e-mail
- Polished individual, professional appearance, and demeanor
- Commitment to excellence and high standards
- Ability to effectively interact with all levels within the organization, as well as vendors, other professionals, customers, and industry professionals in a professional and dignified manner
- Ability to make successful presentations to individuals and/or groups at all levels, both externally and within the organization
- Self-motivated and ability to excel with minimum supervision
- Strong knowledge of the current supplier trends/markets
- Advanced knowledge of completions and drilling fluids composition, usage, design, and application
- Good understanding of completions and drilling fluids business and factors affecting buyers’ decision process
- Excellent interpersonal skills, both with external customers and internal management and employees
- Strong organizational, problem-solving, and analytical skills; strategic thinker
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Proven leadership and business acumen skills
- Demonstrated ability to supervise and motivate subordinates, if required
- Excellent written and verbal communication skills
- Able to lead, direct and manage personnel
- Coach and guide personnel toward improved performance
- Inspire innovation and continuous quality improvement
- Serve as a positive role model
We are an equal opportunity employer. Newpark Drilling Fluids, LLC. and its affiliates does not discriminate against applicants or employees on the basis of race, color, age, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, disability, military service/veteran status, genetic information, or any other protected status.
Newpark Drilling Fluids, LLC. is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact Human Resources at fluidsus_recruitment@newpark.com.