Tier III O&M Network Engineer

NewGen has an opening for Tier III O&M Network Engineer to support the customer’s various WANs and LANs. This position will provide routing to an enterprise level infrastructure across multiple classifications and act as subject matter experts in routing technologies across multiple vendors.

Location: Las Cruces, NM
Active CI Poly Only                                                                                  

• Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes.
• Troubleshooting network issues related to connectivity, latency, asymmetric routing.
• Implementation of routing and troubleshooting issues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s
• Support technical exchange meetings to help resolve other ISP and application owner issues.
• Support problem management to conduct root cause analysis of recurring issues.
• Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages.
• Collaborate with IT staff on projects and initiatives.
• Work with corresponding technical support teams as required to resolve network traffic concerns.
• Utilize monitoring tools and log collectors to provide in-dept analysis of traffic anomalies and issues.
• Candidate will be on call after hours on a rotational basis.
• Not required but experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications is a plus.