Outbound Processing Associate, Fulfillment Associate

Purpose of Job

We’re looking for a dependable Outbound Processing Associate to support our warehouse returns operation. This role is essential to keeping products moving efficiently and accurately through our facility. You’ll be working with returned merchandise, electronics, and computer components to ensure items are processed correctly and routed to the right place.

If you like staying active at work, following clear processes, and being part of a team that gets the job done, this could be a great fit.

Job Description

• Receive, sort, and route incoming return packages
• Inspect and prepare returned merchandise for RMA processing
• Work with vendors to process RMAs and returns
• Create and maintain accurate paperwork and system records
• Keep your work area organized, clean, and safe
• Follow all warehouse safety rules and company procedures
• Work closely with teammates and supervisors to resolve issues quickly
• Help improve processes to increase accuracy and productivity
• Perform other warehouse-related tasks as assigned
  
  

Job Requirements

• Ability to work occasional weekends and holidays as needed
• Basic to intermediate computer skills (email, data entry, MS Word, Outlook)
• Strong attention to detail and accuracy
• Ability to follow written and verbal instructions
• Team-first attitude with the ability to work independently when needed
• Reliable, punctual, and self-motivated
• Comfortable working in a fast-paced warehouse environment
• Willingness to adapt to changing priorities
• Ability to lift up to 50 lbs.
• Ability to stand, walk, bend, and move for extended periods
  
  

Essential Mental & Physical Function

• High School diploma or GED required
• Must be 18 years of age or older
• Must be available to work occasional nights, holidays and weekends
• Strong verbal and written communication skills
• Must have strong computer skills, including but not limited to MS Word and Outlook.
• Good listening skills
• Ability to form partnership with department and gain intimate knowledge of department operations
• Detail-oriented, and self-motivated with desire to continuously improve operations
• Exhibit strong business curiosity and must be willing to explore details to challenge status quo
• Ability to work both independently and with a team in a collaborative work environment
• Ability to treat all information confidentially
• Adaptable and proactively able to move with the change while maintaining a positive attitude
• Strong attention to detail and ability to identify defects or irregularities.
• Ability to lift up to 50 lbs. and work on your feet for extended periods
  
  

Supervisor Responsibilities

N/A

Language Skills

Ability to communicate in English.

Work Environment

Typical warehouse environment.

Travel Requirements

N/A