Human Resources Receptionist

Purpose of Job

We are seeking a friendly, organized, and dependable Receptionist to join our Human Resources and Customer Service teams. This role serves as the first point of contact for employees and visitors at our front reception area, while providing essential day-to-day support to both HR and CS departments. The ideal candidate is professional, approachable, and thrives in a fast-paced environment where no two days are exactly alike.

This is an hourly, non-exempt position based in California and complies with all applicable state labor laws, including meal and rest break and overtime regulations.

Job Description

Job Responsibilities

• Serve as the primary point of contact at the front reception desk, greeting and directing employees, visitors, and guests in a professional and welcoming manner.
• Monitor and manage the reception area to ensure it remains organized, presentable, and professional at all times.
• Provide administrative and event support to the Human Resources department, including assisting with scheduling, logistics, and coordination of HR-related events and activities.
• Process and track HR-related invoices, ensuring accurate documentation and timely routing for approvals.
• Support the Customer Service department by managing and responding to incoming emails, routing inquiries to the appropriate teams, and ensuring timely follow-up.
• Assist with general office tasks including filing, data entry, copying, scanning, and ordering office supplies as needed.
• Maintain accurate records and documentation in support of HR and CS operations.
• Handle sensitive and confidential information with discretion and professionalism at all times.
• Sort, distribute, and collect incoming and outgoing mail and packages, ensuring timely and accurate delivery to the appropriate recipients or departments.
• Coordinate outbound shipments, including preparing packages, completing shipping labels, and scheduling pickups with carriers as needed.
• Collaborate cross-functionally with HR, CS, and other departments to support business needs and ensure smooth day-to-day operations.
• Other duties as assigned.
  
  

Job Requirements

Job Requirements

• Bachelor’s degree preferred.
• Previous experience in a receptionist, administrative, or customer-facing role preferred.
• Strong verbal and written communication skills with a professional and courteous demeanor.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Ability to handle confidential information with discretion and integrity.
• Dependable, self-motivated, and able to work both independently and as part of a collaborative team.
• Adaptable and able to maintain a positive, professional attitude in a dynamic work environment.
• Strong attention to detail and follow-through on assigned tasks.
  
  

Essential Mental & Physical Function

Mental Functions: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position performs a variety of routine duties within established policies and procedures or by referral to supervisor's guidelines.

Supervisor Responsibilities

N/A

Language Skills

Must read and understand English.

Work Environment

Standard office environment.

Travel Requirements

N/A