What are the responsibilities and job description for the System Operator position at NewCold?
System Operator
Build the future of food
Join the team transforming food logistics. Be part of a dynamic and fast-growing global company. Find your future with NewCold.
Why join NewCold?
Competitive compensation & career growth
We value our people and their families. Expect generous pay and opportunities to advance. In a fast-scaling company like NewCold, your career can grow in multiple directions. Whether you're just starting out or looking to advance your skills, NewCold has the path for you.
Culture of collaboration & innovation
Our most important asset is our diverse team. We collaborate, problem-solve, and innovate together to keep the world's food fresh and safe. At NewCold, we foster an environment where your ideas are heard, and we rely on every individual to shape the future of our operations.
Who we're looking for
We're seeking talent across all levels-whether you're a forklift driver, data engineer, or technician, there's a place for you at NewCold.
Your role as a System Operator
Key responsibilities:
JOB SUMMARY
The System Operator is responsible for monitoring, operating, and supporting the facility's automated Material Flow Control System (MFCS) and related Material Handling Equipment (MHE) to ensure safe, accurate, and efficient warehouse operations. This role supports daily operational flow by responding to system issues, troubleshooting equipment interruptions, and coordinating with Maintenance and Operations teams to minimize downtime and maintain productivity.
DUTIES & RESPONSIBILITIES
* Monitor and operate automated material flow control systems and related material handling equipment
* Respond to system alarms, operational interruptions, and equipment issues in a timely manner
* Troubleshoot conveyor and automated flow issues and escalate concerns when necessary
* Manually operate conveyors and material handling equipment when required
* Communicate system or equipment issues to Maintenance and Operations teams
* Assist Maintenance Technicians with identifying and troubleshooting equipment issues as needed
* Follow standard operating procedures (SOPs), safety requirements, and operational guidelines
* Complete shift reports, documentation, and operational handoff communication
* Support continuous operational flow with minimal disruption to warehouse operations
* Maintain a clean, organized, and safe work environment
* Ensure compliance with OSHA, food safety, and company safety standards
* Perform additional warehouse or operational duties as assigned
REQUIRED SKILLS & ABILITIES
* Strong troubleshooting and problem-solving skills
* Ability to work independently in a fast-paced operational environment
* Strong communication and teamwork skills
* Basic computer and system navigation skills
* Ability to follow operational procedures and safety standards
* Strong attention to detail and operational accuracy
* Experience with automated conveyor systems, material handling equipment, or industrial control systems preferred
EDUCATION & EXPERIENCE
* High school diploma or GED required
* 2 years of experience in warehouse operations, automation, industrial systems, maintenance support, or related field preferred
* Experience operating Material Flow Control Systems (MFCS), automated conveyors, or Industrial Control Systems preferred
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
* Ability to lift up to 50 pounds
* Ability to work effectively in cold/freezer environments
* Ability to climb fixed ladders up to 120 feet while using required fall protection equipment
* Must be able to safely use required fall protection systems and equipment in accordance with manufacturer specifications
* Must be able to safely wear required respiratory protection equipment in accordance with OSHA standards and manufacturer requirements
* Ability to stand, walk, bend, climb, and perform physical tasks throughout scheduled shifts
Who we are looking for:
We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:
Be part of the future
At NewCold, we're shaping the future of the food supply chain. Our warehouses and transport network connect the world's major food manufacturers with retailers and food service providers.
Join a collaborative team of doers, innovators, and engineers who are dedicated to making a real impact. Together with advanced robotics and cutting-edge technology, we're not just keeping up with the times-we're pioneering smarter, more sustainable operations.
Ready to make an impact?
Our goal is to keep the world's food fresh and safe with our proprietary technologies and innovative solutions. Join our team and help build a more efficient, innovative, and sustainable food supply chain. Your next career chapter starts at NewCold.
Explore Careers at NewCold
Visit our website to learn more and apply.
Can we welcome you on board as our new System Operator and help continue our successful growth?
NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.