Planner

Planner

Build the future of food
Join the team transforming food logistics. Be part of a dynamic and fast-growing global company. Find your future with NewCold.

Why join NewCold?

Competetive compensation & career growth
We value our people and their families. Expect generous pay and opportunities to advance. In a fast-scaling company like NewCold, your career can grow in multiple directions. Whether you’re just starting out or looking to advance your skills, NewCold has the path for you.

Culture of collaboration & innovation
Our most important asset is our diverse team. We collaborate, problem-solve, and innovate together to keep the world’s food fresh and safe. At NewCold, we foster an environment where your ideas are heard, and we rely on every individual to shape the future of our operations.

Who we’re looking for
We’re seeking talent across all levels—whether you’re a forklift driver, data engineer, or technician, there’s a place for you at NewCold.

Your role as a Planner

Key responsibilities:

The Planner is responsible for coordinating and controlling all inbound and outbound warehouse activities to ensure goods are received, processed, and dispatched in line with customer requirements, company standards, and service levels. This role supports efficient warehouse operations while promoting a professional culture and a strong commitment to health and safety.

Key Responsibilities

• Coordinate receiving and dispatching activities in accordance with customer and company procedures
• Ensure inbound and outbound orders are processed accurately and in a timely manner to meet service and quality KPIs
• Use warehouse and planning systems as required to support efficient workflows
• Manage quality-related issues on behalf of customers, including service and stock discrepancies
• Work closely with customers and carriers to ensure delivery requirements are met
• Collaborate with Shift Leaders and Operators to optimize warehouse workflows and efficiencies
• Ensure customer orders are accurately entered and maintained within the system
• Support timely picking, loading, and unloading activities
• Ensure systems are used effectively to maintain smooth product flow into and out of high-bay storage areas
• Act in accordance with procedures to maintain product quality standards, including temperature control and damage prevention
• Communicate deviations from process, quality issues, or service risks to customers, carriers, and internal teams
• Prepare agreed-upon reports and maintain regular communication with customers
• Perform other duties as assigned

Additional Responsibilities

• Assist with operational tasks as required by the site
• Support colleagues with assigned tasks as needed
• Help maintain a clean, safe, and organized work environment
Continuously identify opportunities for operational improvement

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Education:

• High school diploma or equivalent required
• Associate degree or equivalent training preferred

Experience:

• Minimum of 2 years of experience in planning, logistics, or warehouse operations
• At least 3 years of experience using Microsoft Office applications (Word, Excel, Outlook)
• Experience using SharePoint or similar systems preferred
• Intermediate or higher computer proficiency required