What are the responsibilities and job description for the Housing and Community Renewal Specialist Trainee 1 (NY HELPS) position at New York State Division of Housing and Community Renewal?
Description
Duties Description
Candidate will have training on 4 sections of law and regulation pertaining to rent stabilization and rent control in NYC and outside of NYC.
Undergo training on several computer systems, additional training on the Public Officers Law and Ethics and personal privacy and confidentiality of registration information.
Once trained- independently respond to inquiries from owners, tenants and representatives concerning rent administration and affordable housing in person in face-to-face sessions, web ex, over the phone and via email selecting correct information from a staff data base and from the agency's computer and website.
Responding to records access requests in light of statutory confidentiality requirements.
Independently provide technical assistance to owners, tenants and authorized representatives with registrations, paper and online form submissions.
Reviewing agency issued rent orders and explaining them to owners, tenants and representatives.
Independently assess a situation brought forth in an interview with the public and determining and providing relevant printed information materials and applications.
Independently represent the agency and speak and present information and respond to questions at public forums.
Make recommendations for edits to printed material to reflect new issues and concerns brought forth by the public.
Assist in the drafting of revised documents.
Liaison with other government agencies to coordinate housing services for clients.
Qualifications
Minimum Qualifications
QUALIFICATIONS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Non-competitive Minimum Qualifications
Four years of experience analyzing data related to the development and implementation of policies associated with the various housing programs; providing guidance to the public including builders, sponsors, community organizations, local officials, landlords and tenants; or performing inspections or monitoring housing projects.
PLEASE NOTE: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
Competitive Minimum Qualifications
Must be reachable on the New York State Civil Service eligible list.
70.1 Transfer Qualifications
One year of permanent or contingent permanent service in an eligible title for transfer determined to be similar by Civil Service. For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/. The GOT-IT site will inform you if your title is transferrable.
55b/C Qualifications
Candidates must meet the open competitive minimum qualifications for this position. Please be sure to submit your 55B/C letter.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications above and provide the requested documentation may result in disqualification and removal from consideration.
Additional Comments
Please provide a current resume if interested in this position, and if substituting education for experience, please provide proof of an Associate's (or higher) degree, as indicated above in the non-competitive minimum qualifications.
Please note the vacancy ID in the subject line of your email when applying. If you are applying from Indeed, please indicate the location of the position and paste the job duties into your reply.
Your required educational credentials must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you MUST provide independent verification of equivalency when applying. A list of companies that provide these services (fees must be paid to the company you choose) can be found at: http://www.cs.ny.gov/jobseeker/degrees.cfm.
Candidates who are brand new to state service will start at the hiring rate of the position, which is $56,506.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.
Duties Description
Candidate will have training on 4 sections of law and regulation pertaining to rent stabilization and rent control in NYC and outside of NYC.
Undergo training on several computer systems, additional training on the Public Officers Law and Ethics and personal privacy and confidentiality of registration information.
Once trained- independently respond to inquiries from owners, tenants and representatives concerning rent administration and affordable housing in person in face-to-face sessions, web ex, over the phone and via email selecting correct information from a staff data base and from the agency's computer and website.
Responding to records access requests in light of statutory confidentiality requirements.
Independently provide technical assistance to owners, tenants and authorized representatives with registrations, paper and online form submissions.
Reviewing agency issued rent orders and explaining them to owners, tenants and representatives.
Independently assess a situation brought forth in an interview with the public and determining and providing relevant printed information materials and applications.
Independently represent the agency and speak and present information and respond to questions at public forums.
Make recommendations for edits to printed material to reflect new issues and concerns brought forth by the public.
Assist in the drafting of revised documents.
Liaison with other government agencies to coordinate housing services for clients.
Qualifications
Minimum Qualifications
QUALIFICATIONS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Non-competitive Minimum Qualifications
Four years of experience analyzing data related to the development and implementation of policies associated with the various housing programs; providing guidance to the public including builders, sponsors, community organizations, local officials, landlords and tenants; or performing inspections or monitoring housing projects.
PLEASE NOTE: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
Competitive Minimum Qualifications
Must be reachable on the New York State Civil Service eligible list.
70.1 Transfer Qualifications
One year of permanent or contingent permanent service in an eligible title for transfer determined to be similar by Civil Service. For transfers, a list of approved titles is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/. The GOT-IT site will inform you if your title is transferrable.
55b/C Qualifications
Candidates must meet the open competitive minimum qualifications for this position. Please be sure to submit your 55B/C letter.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications above and provide the requested documentation may result in disqualification and removal from consideration.
Additional Comments
Please provide a current resume if interested in this position, and if substituting education for experience, please provide proof of an Associate's (or higher) degree, as indicated above in the non-competitive minimum qualifications.
Please note the vacancy ID in the subject line of your email when applying. If you are applying from Indeed, please indicate the location of the position and paste the job duties into your reply.
Your required educational credentials must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you MUST provide independent verification of equivalency when applying. A list of companies that provide these services (fees must be paid to the company you choose) can be found at: http://www.cs.ny.gov/jobseeker/degrees.cfm.
Candidates who are brand new to state service will start at the hiring rate of the position, which is $56,506.
It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume/email submission. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.
NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.
Salary : $56,506 - $85,138