What are the responsibilities and job description for the Office Coordinator - Primary Care, Riverside position at New York Presbyterian Healthcare System?
Job Description
The Office Coordinator will provide support to the Practice Manager, assist in the day-to-day operations of the practice, and will assist the Practice Manager in adherence of all SHMG policies, regulations, goals, and initiatives.
Schedule: Monday - Friday 8am-4:30 pm/8:30am-5pm onsite in Riverside, CT
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:
- Assist the Practice Manager in managing the daily operations of the practice locations.
- Prepares various documents and handles confidential matters in accordance with rules, policies, and procedures.
- Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.
- Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.
- Manages the processing of accounts payable in accordance with SHMG’s policies and procedures.
- Assists in the investigation of Accounts Receivable accounts and interactions with our billing company.
- Reconciles monthly third party vendor billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.
- Assist in resolving third party vendor, physician, and patient billing related matters.
- Ensures mail is opened and processed, and offices are opened and closed according to procedures.
- Provides support to the front desk clerks, file clerks, schedulers and referrals as needed. This position is the primary back up for administrative and clerical staff.
- Runs errands as necessary at the request of the Practice Manager and/or Medical Site Directors.
- Oversees and is responsible for maintaining and cataloguing records in storage.
- Supports and upholds established policies, procedures, objectives, quality improvements and safety.
QUALIFICATIONS/REQUIREMENTS:
- High School diploma or equivalent is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred
- Must exhibit a high degree of responsibility in confidential matters.
- Ability to work independently and balance multiple priorities is required.
- Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.
Job Info
Job Identification: 6298
Job Category: 020 - Clerical
Posting Date: 2026-07-16T17:19:43 00:00
Job Schedule: Full time
Locations: 75 Holly Hill Rd Greenwich CT 06830 US
Regular or Temporary: NA