What are the responsibilities and job description for the Admissions-Admin Assistant position at New York Presbyterian Healthcare System?
Job Description
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:
- Reception Support
- Covers reception area phone with all admission staff
- Provides information to callers, routes calls as appropriate, takes clear and concise messages.
- Checks messages promptly and returns calls or refers messages to appropriate person
- Greets all patients in a friendly and courteous manner. Escorts therapy patients as needed.
2. Registration/Insurance Verification
- Explains 1 st appt paperwork; obtains proper signatures. Witnesses documents as indicated. Explains Notice of Privacy practices to patients
- Registers patients on Meditech CWS system; files appropriate paperwork; sets up charts
3. Scheduling
- Calls patient to schedule 1 st appointment within 24-48 hours of receipt
- Directs patients to other sites as appropriate (faster access, closer to their home, etc)
- Schedules initial & follow-up therapy appt’s utilizing the computerized scheduling system.
- Creates and/or modifies schedules for staff (acts as “master user” for MediTech scheduling system including training staff, editing data as needed, etc.)
- Provides timely notification of cancellations to staff and maintains cancellation call list for evals
4. Clerical Duties
- Sends faxes and delivers received faxes to appropriate individual promptly.
- Receives co-pays, prepares deposits and brings co-payments to central Tully location.
- Orders supplies for the department; utilizes Meditech MM system for departmental ordering; verifies purchases against P.O.’s;
- Prepares monthly/quarterly reports for Director including but not limited to volume statistics, patient satisfaction results, productivity reports (Excel spreadsheets)
Assists with other activities as requested i.e. Medicare correspondence, medical record keeping/retrieval/preparation for copying, charge entry/verification, Internet entry of outcome data, maintenance of front office procedure manual (including finance procedures)
Responsibilities for Internal CandidatesLicense, registration, certification. Minimum 5 years’ experience as Administrative Assistant preferred, preferably in hospital administrative setting. Must be proficient in Microsoft office including Word, Excel and Power Point. Prior experience in insurance verification a plus. Good written & oral communications skills. Able to prioritize work assignments on a daily basis, demonstrating flexibility and teamwork to accomplish priority tasks
Qualifications for Internal CandidatesTwo years of college or 2 years prior equivalent experience in a health care setting.
Job Info
Job Identification: 4475
Job Category: 020 - Clerical
Posting Date: 2025-09-02T19:26:20 00:00
Job Schedule: Full time
Locations: 1 Hospital Plaza Stamford CT 06904 US
Regular or Temporary: NA
