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Downstate Problem Gambling Resource Center Director

New York Council on Problem Gambling
Hawthorne, NY Full Time
POSTED ON 4/8/2026
AVAILABLE BEFORE 5/20/2026

The Downstate Problem Gambling Resource Center Director is a full-time employee of the NY Council on Problem Gambling. The individual will possess a high level of energy, professionalism, and strategic vision. An individual who is excited about programming, and willing to fulfill a leadership role. The Director must collaborate effectively with diverse professionals across a range of community and organizational settings. The Director will be responsible for the program operations of the New York City (5 boroughs), Mid-Hudson and Long Island Problem Gambling Resource Centers (PGRC).

The Downstate PGRC Director reports directly to the Assistant Executive Director of Program.

Specific duties include, but are not limited to, the provision or oversight of the following:

  • Support, supervise, and motivate staff while managing multiple priorities primarily while operating in a remote/hybrid environment.
  • Work collaboratively with leadership to cohesively move agency priorities and values forward.
  • Communicate the mission, goals, work expectations and agency values effectively with staff at multiple levels and in alignment with leadership.
  • Create regional workplans in collaboration with NYCPG and funding agencies.
  • Collaborate with staff to develop and implement plans that advance the workplan and agency-wide outcomes and evaluate the effectiveness of related strategies.
  • Track and analyze program activities and create improvement plans as needed in conjunction with the Leadership Team.
  • Coordinate with NYCPG Directors on project development, implementation, and delivery.
  • Oversee project management, reporting, and deliverables for all regional projects.
  • Create and foster strategic partnerships.
  • Partner with the Upstate PGRC Director to manage call operations for PGRC information and referral services.
  • Performs other duties as assigned by the Executive Director or Assistant Executive Director of Program.
  • Associate's degree required, bachelor's degree or master's degree preferred.
  • Ability to foster and maintain a recovery-oriented workplace culture that emphasizes positivity, success, accountability, and work/life balance.
  • Significant experience supervising multi-level staff. Peer supervision, training, and experience are preferred.
  • Strong project management experience with a history of achieving measurable outcomes.
  • Independently driven to accomplish work and support staff in alignment with the agency culture.
  • Able to set clear priorities and manage multiple projects.
  • Collaborative, team-oriented work style.
  • Motivational and empowerment skills.
  • Experience with and willingness to work in both remote and in person settings.
  • Willingness to travel as deemed appropriate to effectively carry out job duties statewide.
  • Proficient in technology, including Microsoft Office Suite (Outlook, Teams, Excel) and Zoom.

This is a hybrid position. Regular travel to Albany is required as well as regular travel within the Downstate Regions. Eligible candidates must reside within NYS in one of the regions outlined above. A regional map can be accessed here https://nyproblemgamblinghelp.org/

Annual Salary: $85,000 - $90,000

The NY Council on Problem Gambling is an equal opportunity employer and is an agency that embraces Recovery Oriented Systems of Care. Individuals with lived experience are encouraged to apply

Pay: $85,000.00 - $90,000.00 per year

Benefits:

  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Willingness to travel:

  • 50% (Required)

Work Location: Hybrid remote in Hawthorne, NY 10532

Salary : $85,000 - $90,000

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