Bilingual Administrative Assistant (Resource Center)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description: Goddard Riverside’s Resource Center program is located in Central Harlem. The Resource Center helps low-income individuals and families’ access and receive entitlements, benefits, and resources. The Resource Center also offers an array of services including, but not limited to, benefits screening, financial counseling, legal consultation and referrals to support services in the community and city wide.

Position Summary: The Administrative Assistant provides administrative and clerical support to the Director of Economic Mobility, the Program Director, Resource Center staff and clients.

Schedule: Monday-Friday 9:00am-5:00pm

Salary Range: $38,828-$42,500

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Role, Responsibilities, and Essential Duties:

• Greet and announce clients, visitors and guests while maintaining front desk coverage
• Perform clerical duties as assigned by Program Director
• Answer general questions related to program services, with accurate information
• Maintain calendars for scheduling of clients’ appointments
• Review database for client information prior to visits with service providers
• Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
• Monitor inventory of office supplies
• Contact vendors for service and repairs as directed
• Accept and sign for deliveries
• Attend weekly supervision, staff meetings and training programs as needed; write up and distribute meeting minutes.
• Code and submit financial material according to established fiscal procedures
• Assist in coordination of the program interns’ daily activities, schedule and maintain interns’ calendar of events for various projects needed to complete their internship
• Ability to communicate information clearly, correctly and professionally, both verbal and written
• Able to maintain an organized and professional reception area
• Participate in Resource Center outreach events to identify and communicate with prospective clients throughout the community and city
• Other duties as assigned

Qualifications/Educational Requirements

• High School Diploma required, Associates or some college preferred
• Must be fluent in written and spoken Spanish

Skills, Knowledge, and Abilities:

• Excellent interpersonal skills and communication skills
• Keen attention to detail and ability to multi-task

Computer skills: to perform this job successfully, an individual should have/be:

• Knowledge of Microsoft Office Suite of programs
• Able to use or learn electronic databases such as Intacct, Single Stop 

Physical Requirements:

• Frequent computer use
• Ability to lift 30lbs

Work Environment

• Work site is located in Central Harlem on the lower level of a supportive housing residence for adults

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.  Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

Salary : $38,828 - $42,500