What are the responsibilities and job description for the COMPUTER ASSOCIATE (TECH SUPPORT) position at New York City Fire Department?
Job Description
Note: Only those serving in the permanent civil service title of Computer Associate (Technical Support) will be considered.
The Fire Department, City of New York (FDNY), seeks a full-time Computer Associate (Technical Support) in the Bureau of Technology Development. Reporting directly to the Desktop/Technical Support Manager, the successful candidate will: Provide white-glove customer service to end users through phone, email, and in-person support. - Travel across all New York City boroughs to deploy, repair, and maintain IT equipment at multiple locations...
Minimum Qualifications
1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or"
2. An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience, as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college or university, for six months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience, as described in "1" above.
Salary : $71,577 - $89,003