Billing Associate

Why Join Our Team?

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

Job Description

Billing Associate

Location: Shirley, NY

Schedule: 5/ 8.5 hour shifts M-F (9am-5:30pm)

Organization: New York Cancer and Blood Specialists (NYCBS)

This position is responsible for day to day billing and authorization department functions including answering phones, scanning documents, working reports, mail distribution, and assisting staff/management with various tasks.

Specific Responsibilities

• Open, sort and distribute mail from outside vendors, insurance’s, patient’s, etc.
• Upload insurance denials (EOB’s) or any insurance correspondence to third party Fedora for AR follow-up on a daily basis.
• Answering billing and authorization phone calls, transfer to appropriate party, take message, and/or handle call personally.
• Notate messages left on the main billing line on Google Sheet to assign and notify staff when updated so they may return patient and insurance calls.
• Add patients to the Financial Counselors schedule one week prior to their appointments that have balances greater than $150.00 to work out payment and/or payment plans.
• Run daily OncoEMR report for Compassionate Drugs to order through manufacturer and set up delivery before patient’s appointment for treatment. Fill out re-order forms for compassionate drugs and submit where necessary.
• Run daily OncoEMR report for Radiology Scheduling to call patients and inform them of their approval for scans and to provide authorization information. Patients will be informed to book their appointment at this time. The Business Office status for the radiology order must be updated to “Authorized Scheduled”.
• Upload daily Authorize.net sheet with patient credit card payments to third party Fedora for payment posting.
• Run and upload/respond to any queries for insurance or assistance virtual credit cards for third party Fedora to payment post.
• Assistant billing management team with special projects, filing, tasks, etc.
• Assistant medical billing specialists with AR follow-up, claim submission, scanning, payment posting, etc.
• Maintain and ensure the confidentiality of all patient and employee information at all times.
• A Billing Assistant will be expected to work when given sufficient notice of required overtime.
  
  

This job description in no way states or implies that the listed duties are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instruction and to perform other job-related duties requested by their supervisor or other management personnel. Additional duties may be assigned to meet business needs at any given time.

Organizational Relationship

Reports directly to the Director of Revenue Operations

Qualifications

• High school or GED required.
• Experience working in the healthcare field, preferably in a clinical setting or business office.
• Experience in insurance requirements and medical terminology ICD-10 and CPT coding.
• Experience in billing practice management systems, electronic medical record systems, Microsoft Word, and Microsoft Excel.
• Excellent verbal and communication skills between co-workers, physicians, management staff, patients, insurances, outside programs.
• Ability to multitask, problem solve, utilize basic math skills and follow complex instructions.
• Must have ability to converse in a calm and friendly manner.
• Able to relate and comfort patients during a difficult time.
  
  

What We Offer

• Starting salary: $22/hr
• Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)
  
  

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nyhealth.com

Follow us on Facebook: NYH on Facebook

• New York Health is an Equal Opportunity Employer.*