What are the responsibilities and job description for the Physical Therapy Front Desk/Aid position at New U Physical Therapy PLLC?
Company Overview
New U Physical Therapy PLLC is a modern outpatient facility located in Staten Island, New Jersey, and Miami specializing in physical therapy and acupuncture. Our mission is to provide exceptional care through therapeutic massage, personal training, and preventative treatments, all delivered by our dedicated team of professionals.
Summary
We are seeking a Front Desk/Aid to join our dynamic team at New U Physical Therapy PLLC. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming environment while supporting our mission of providing high-quality healthcare services.
Responsibilities
- Greet and assist patients upon arrival
- Manage patient scheduling and appointment confirmations
- Handle medical records and documentation with accuracy
- Process insurance verifications and patient billing inquiries
- Maintain a clean and organized front desk area
- Answer multi-line phone systems with professionalism
- Collaborate with healthcare staff to ensure seamless patient care
- Uphold HIPAA regulations to protect patient confidentiality
- Qualifications
- Proven experience in a medical front desk or receptionist role
- Strong understanding of EMR systems and medical terminology
- Familiarity with insurance verification processes
- Excellent communication skills and phone etiquette
- Ability to multitask in a fast-paced environment
- Bilingual candidates are preferred but not required
- Proficient in Microsoft Office Suite and typing skills
- Commitment to providing outstanding patient service
- Call-To-Action
If you are passionate about making a difference in the healthcare field and thrive in a supportive team environment, we invite you to apply today and become an integral part of our New U family!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 35 – 40 per week
Work Location: In person
Salary : $17