Program Manager

JOB DESCRIPTION:

Supportive Living Services (SLS) is a program designed to provide in-home and community-based assistance to adults with developmental disabilities who live in their own homes and want to make their own choices. At New Start SLS, we believe that individuals with developmental disabilities thrive when they make their own choices about where they live, work, and how they spend their time and resources. By taking control of the choices that control their lives, people with developmental disabilities can better direct their own futures. Through patience, guidance, encouragement and Person-Centered Planning, we support the individuals we serve to develop the confidence and skills they need to make meaningful choices, reach self-set goals, as well as experience fulfillment and greater independence. As support staff, each shift offers new experiences and the reward of knowing you’ve made a difference.

Under the supervision of the Company Director, Program Managers provide support and training to developmentally disabled adults. The Program Manager is in charge of supervising Life Skills Coaches and other staff in their region, and oversees the care of up to 10 individuals with support from Supervisors and House Leads. Program Manager job duties include but are not limited to: observation and reporting of client medical problems or complaints. Help to motivate client(s) to develop self-reliant daily living skills. May plan, prepare, cook and serve individuals meals following preference menus. Initiates and completes established individualized training and programs. Help keep clients and their clothing, beds and living areas clean. Develop and encourage participation in group, and individual client leisure time activities. Assist in medical (doctor appointments) for clients. May escort or transport individuals to various locations during local community shopping trips, doctor appointments or activities; and perform other duties as required. The Program Manager duties include all duties of the Life Skills Coach, and the Program Manager may be called upon to cover open direct care shifts in their region.

Other duties include, but are not limited to:

• Provide in-home and community based assistance to individuals according to individual service programs set up by Alta California Regional Center and New Start SLS.
• Some of the individuals we support use electric or manual wheelchairs, receive assistance with adaptive equipment for transfer, and may require personal care assistance (ex: toileting, bathing, brushing teeth, wound assistance). Staff working this position must be able to provide intimate care and use assistive equipment, as well as have the ability to train others.
• Staff will be sensitive to the ethnic, lifestyle, and cultural diversity of our consumers and their circle of support. Staff will encourage, and help achieve consumer success.
• Documenting daily charting notes and record keeping.
• Staff Management Duties: Train and provide ongoing feedback to staff, Assist with new employee training, Scheduling and facilitating required staff trainings, Auditing and Collecting of staff charting notes and reports, Conduct employee performance reviews and feedback, Supervise staff's direct care services provided, Assist with hiring and scheduling. Must demonstrate the willingness and ability to direct, organize, and evaluate staff work and performance.
• Ability to meet deadlines and respond with a sense of urgency.
• Covering Open Shifts in your area.
• Coordinating Medication and Medical Appointments for Houses in conjunction with House Leads.
• Reporting significant house incidents to the Program Director. Prepare Special Incident Reports as needed.
• Monthly Reports for each client to the Regional Center with support from the documentation specialist.
• Quality Assurance Reports with each client weekly.
• Quarterly and Annual Reports for each client.
• Attendance of all Regional Center Meetings.
• Regularly covering the on-call manager phone line as scheduled.
• Completion of special and assigned monthly trainings.
• Special Projects as assigned.

The Program Manager is a full-time position based in-person in client homes, at the Auburn Office, and remotely. This position is 50% in-person direct client care based in multiple locations including Fair Oaks, Shingle Springs and Placerville. The work schedule is set to meet the needs of the individuals we support and will vary. One or two weekend days may be required each week. The pay rate for this position is $24-25 per hour.

QUALIFICATIONS PRE-REQUISITES:

• A satisfactory DOJ Live Scan is a requirement for all New Start SLS positions.
• Must be able to speak, read, and write English.
• Must have a High School Diploma or equivalent GED. As well as an Associates Degree or equivalent experience.
• Staff must be able to work with and support individuals who have disabilities.
• Must have at least 2 years experience working with Regional Center Consumer Groups.
• Must have at least 1 year of Management experience.
• Must have the ability to pass drug screen at hire and random screens on demand.
• Some of the individuals we support require staff transportation support. To be eligible to drive clients, staff must maintain copies of valid CA driver’s license, current insurance, and clean DMV record with the office.
• Prior to Orientation, staff must show proof of current CPR and First Aid certification. Current certification must be from an fully in-person or hybrid based course.
• Prior to Orientation, staff must show evidence of a negative TB test and a clear physical exam from within the last year.
• Experience with Microsoft platforms including outlook, word, excel. Or the ability to quickly learn and use sufficiently and independently.
• Preferred: Have and maintain IHSS El Dorado County certification

Pay: $24.00 - $25.00 per hour

Benefits:

• 401(k)
• Referral program

Work Location: In person

Salary : $24 - $25