Quality & Compliance Specialist - Training & Compliance

Job Description

We are seeking a detail-oriented individual to join our team as a Quality & Compliance Specialist. This role is integral to maintaining the high standards and compliance of our training programs and client portals (RELIAS & LINK). The specialist will work closely with the Program Manager to ensure smooth operations and provide support to the agency's training initiatives. Apply today and help make a difference in our community!

Starting Salary: $39,000-Depending on Experience

Education Requirements:

• Any combination of education and experience that demonstrates the knowledge of training & compliance.
• High School Diploma is required.
• Bachelor's Degree in Human Services, Quality and/or Compliance is preferred.
• Excellent computer and data skills is required.
  
  

Additional compensation will be considered for any new employees who speak multiple languages.

Responsibilities

• Assist in the development and implementation of training programs and client portal systems.
• Monitor and ensure compliance with training requirements and client portal access.
• Provide support and guidance to staff regarding training and portal-related queries.
• Collaborate with the Program Manager to identify areas of improvement and implement strategies.
• Maintain accurate records and documentation of training activities and client portal usage.
• Conduct regular audits and assessments to ensure quality and compliance standards are met.
• Stay updated with industry trends and best practices in training and compliance.
• Prepare reports and provide insights to the management team on training effectiveness.
• Ensure a positive and engaging training environment for all staff members.
• Perform other related duties as assigned by the Program Manager.
  
  

Qualifications

• Bachelor's degree in a relevant field (e.g., Human Services, Education, or Compliance).
• Minimum of 2 years of experience in a similar role or in training and compliance.
• Strong knowledge of training methodologies and adult learning principles.
• Excellent organizational and time management skills.
• Proficiency in using learning management systems and client portal software.
• Ability to work independently and as part of a team.
• Effective communication and interpersonal skills.
• Attention to detail and a commitment to accuracy.
• Familiarity with industry regulations and compliance standards.
• Willingness to stay updated with industry trends and best practices.