What are the responsibilities and job description for the Student Services Advisor (Part-Time) position at New River Community College?
Posting Summary
Working Title
Student Services Advisor (Part-Time)
Role Title
Education Support Specialist I
Role Code
29142
FLSA
Nonexempt
Pay Band
Position Number
275W0221
Agency
New River Community College
Division
New River Community College (Div)
Work Location
Pulaski - 155
Hiring Range
$25.00 per hour
Emergency/Essential Personnel
No
EEO Category
5-Paraprofessionals
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Monday-Friday
Sensitive Position
No
Job Description
New River Community College (NRCC) is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
Duties:
NRCC is seeking a student-focused, connection-building, and compassionate problem solver to join our team as a part-time Career and Student Services Advisor. This position will serve students at both the NRCC campus in Dublin and the Christiansburg site. The Career and Student Services Advisor’s primary role will be to provide career guidance and support students in various for-credit programs. The advisor will prioritize career advising by guiding students through career exploration, planning, and workforce readiness, and by working closely with them to identify career pathways within academic programs that align with their interests and skills. The advisor serves as a resource to help individuals overcome non-academic barriers that may affect their ability to achieve their educational goals. Knowledge and understanding of the specific needs of underserved populations, and a commitment to helping these individuals attain educational success, are critical responsibilities for this role. The advisor’s work is proactive and designed to help students complete a credential or degree. This includes regular communication with students, maintaining records of student outreach and engagement, connecting students to support services, and assisting with academic interventions when necessary. Advisors will use a variety of technological solutions, in addition to in-person interactions, to connect with students. The ability to learn and use new technology and the willingness to work in different environments are essential. The successful candidate must be caring, organized, communicative, and flexible.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Knowledge and support of the community college mission.
- Previous experience advising, counseling, or providing academic support.
- Demonstrated ability to develop and implement individualized academic plans consistent with program requirements and student goals.
- Strong ability to convey accurate information about academic programs and services.
- Knowledge of barriers to educational success and a desire to help others reach their educational goals.
- Outstanding interpersonal skills to help engage, provide support to, and motivate a diverse student population.
- Exceptional interpersonal and customer service skills, including the ability to follow up effectively and efficiently.
- Strong oral and written communication, problem-solving, and organizational skills.
- Proficiency in use of technology, such as Microsoft Office and Google docs.
- Demonstrated ability to work effectively both independently, as part of a team, and with faculty and staff. Desire to learn and grow as professional needs arise.
Additional Considerations
- Demonstrated experience providing career services support and guidance.
- Work experience in a higher education advising, counseling, coaching, or academic setting.
- Familiarity with higher education academic policies and procedures.
- Previous experience advising community college students. Knowledge of available financial aid and scholarship information.
- Knowledge of PeopleSoft or other student information software, case management systems and relevant educational technologies.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
No
Posting Detail Information
Posting Number
WGE_3155P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
04/29/2026
Job Close Date
12/31/2026
Open Until Filled
Yes
Agency Website
Contact Name
Stacie Whitlock
Email
swhitlock@nr.edu
Phone Number
540-674-3635
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $25