What are the responsibilities and job description for the Business Office Assistant (Part-Time) position at New River Community College?
Posting Summary
Working Title
Business Office Assistant (Part-Time)
Role Title
Admin and Office Specialist II
Role Code
19012
FLSA
Nonexempt
Pay Band
Position Number
275W0041
Agency
New River Community College
Division
New River Community College (Div)
Work Location
Pulaski - 155
Hiring Range
$15 per hour
Emergency/Essential Personnel
No
EEO Category
6-Administrative Support
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Monday-Friday
Sensitive Position
No
Job Description
New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
We are seeking a detail-oriented, reliable, and customer-service driven Business Office Assistant to join our team. This role will serve as the first point of contact for all incoming calls and provide support to students, faculty, staff, and customers at the business office window. The ideal candidate will be responsible for answering all business office inquiries, processing tuition payments, handling revenue transactions, and maintaining a professional and welcoming environment.
Duties:
- Answer all incoming calls to the business office, directing calls to appropriate departments and assisting callers as needed.
- Process tuition payments and manage revenue streams coming into the College.
- Assist students, faculty, staff, and customers at the business office window by answering questions and providing necessary services.
- Manage and track financial transactions, ensuring accurate records are maintained.
- Provide administrative support and perform various office duties as needed.
- Handle general inquiries and assist with issues related to tuition, fees, and billing.
- Maintain a professional and positive demeanor when interacting with students, staff, and the public.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Proficiency in Microsoft Word and Excel.
- Strong familiarity with computers and general office technology.
- Previous office experience, especially in customer service or financial role.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A positive attitude and willingness to assist others.
Additional Considerations
Additional factors that may be considered include:
- Experience in a higher education setting or familiarity with college financial systems.
- Previous experience handling tuition payments or processing financial transactions.
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
No
Posting Detail Information
Posting Number
WGE_3194P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
05/22/2026
Job Close Date
12/31/2026
Open Until Filled
Yes
Agency Website
Contact Name
Stacie Whitlock
Email
hrinformation@nr.edu
Phone Number
540-674-3635
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $15