Human Resource Team Member

Who We Are

New Paradigm For Education (NPFE) is a non-profit Charter Management Organization (CMO) composed of educational practitioners, community advocates, and business leaders who have dedicated years of service to children. NPFE serves 2,100 students in Detroit, Michigan. We specialize in maximizing student learning potential through proven education practices and managing all phases of school design, planning, and program implementation. 

Why New Paradigm for Education

NPFE is on a mission to ensure that all students in Detroit achieve at the highest levels, supporting educational transformation through increased student achievement, fiscal responsibility, and community support. NPFE’s Mission is to provide a quality education through shared responsibility in a safe supportive environment for all students to meet the needs of a global society. We are committed to excellence and strive to offer a new educational paradigm evident by increased student achievement, fiscal responsibility, and community support.

What You’ll Do 

New Paradigm For Education (NPFE) seeks a Human Resources Team Member to serve as a key member of the Human Resources team, supporting our network on a range of human resources needs.  The individual in this role will perform a wide variety of both complex and routine administrative services.

There is a possibility of working on a contract basis for this position. 

Job Requirements

• Bachelor's degree in HR or related field required

• 2 years human resource experience, experience in a school environment highly preferred

• Strong understanding of HR principles, employment laws, and best practices

• Demonstrated ability to be coachable and trainable for cross-training/development within the HR function in preparation for future progression

• Strong technology proficiency, including experience leveraging HR systems, HRIS software, digital tools (Microsoft Office applications and Google Suite), and emerging technologies such as AI to improve efficiency and accuracy

• Excellent verbal and written communication skills

• Ability to work in a fast paced environment with strong prioritization skills

• Demonstrated multi-tasking and project management skills

• Excellent planning and organizational skills

• Ability to communicate with all levels of the organization

Duties & Responsibilities  

We are seeking an individual to join our team who will complement the experience and skill sets of our current Human Resources staff. The ideal candidate will have experience performing the duties and responsibilities outlined below. Final responsibilities for this position include, but are not limited to, the following:

Leave Administration (FMLA & Other Leaves)

• Administering FMLA, medical leave, and other protected leave programs, including eligibility determination, documentation, tracking, and communication with employees and supervisors

• Ensuring compliance with federal and state leave regulations and maintaining required documentation

• Serving as the primary point of contact for employees needing leave guidance
  
  

Workers’ Compensation, Unemployment, and Claims Management

• Managing workers’ compensation claims, including incident reporting, communication with the carrier, and return-to-work coordination

• Supporting unemployment claim processing, gathering documentation, and representing the organization as needed

• Monitoring trends and collaborating with leadership to support safe workplace practices

Enrollment & Benefits

• Supporting annual enrollment cycles (benefits, onboarding, and credentialing processes)

• Supporting benefit enrollment of mid-year hires

• Manage employee benefits programs, providing guidance and support on enrollment, claims, and benefit inquires 

• Conducting monthly benefit reconciliation and serving as an organizational representative during open enrollment

Ongoing Employee Relations

• Serve as a point of contact for employees and management on employee relations issues, addressing concerns, complaints, and workplace conflicts

• Supporting progressive discipline processes by documenting incidents, preparing paperwork, and ensuring consistent application of policies

• Provide guidance and counsel to managers on employee behavior, performance issues, and resolving disputes constructively

• Investigate employee grievances and complaints, document findings, and recommend appropriate actions in alignment with NPFE’s policies and applicable labor laws 

• Maintain accurate records of employee relations issues, investigations, and resolutions, ensuring compliance with record-keeping regulations 

• Processing employee status changes and ensuring accurate job/pay updates

• Responding to employment verifications, wage information requests, and other inquiries

• Maintaining confidentiality of all HR, payroll, and PHI information

Other ancillary duties as needed or assigned.