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Building Maintenance Custodian

New North Citizens Council Inc
Springfield, MA Full Time
POSTED ON 10/27/2026
AVAILABLE BEFORE 2/24/2027
Job Title: Building Maintenance Custodian
Department: Administration
Reports To: Chief of Staff
FLSA Status: Non-Exempt (Hourly)
Employment Type: Full-Time
Salary Range: $25 per hour

About New North Citizens’ Council (NNCC)
New North Citizens’ Council is a community-based nonprofit organization dedicated to improving the quality of life for residents through education, workforce development, family support, and community services. NNCC is committed to equity, inclusion, and culturally responsive service delivery.

Position Summary
The Custodian & Light Maintenance Technician maintains clean, safe, and well-functioning facilities across NNCC's two buildings. Working 20 hours per week at each location, the employee is responsible for routine cleaning, specialized floor care, scheduled deep cleaning, minor maintenance, and custodial inventory management. The position requires independent work, attention to detail, and consistent sanitation standards, particularly in childcare areas.

Essential Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)

Custodial Services & Sanitation
  • Clean and sanitize offices, classrooms, childcare areas, hallways, entrances, common spaces, and other assigned areas.
  • Clean, disinfect, and restock restrooms; maintain sanitary conditions and adequate supplies.
  • Sweep, mop, vacuum, dust, remove trash and recycling, and clean windows, glass doors, and accessible surfaces.
  • Maintain clean and orderly facilities, addressing high-traffic areas and sanitation needs throughout the day.
Specialized Floor Care & Deep Cleaning
  • Safely operate floor polishing, buffing, and other custodial machines to maintain hard-surface floors.
  • Perform scheduled floor polishing and other appropriate floor treatments based on flooring type and maintenance requirements.
  • Conduct monthly deep cleaning of childcare areas, following applicable sanitation and safety procedures.
  • Coordinate and perform annual deep cleaning of carpets and rugs, using appropriate equipment or approved outside services.
  • Complete periodic detailed cleaning of windows, restrooms, baseboards, and other areas requiring additional attention.
  • Maintain cleaning schedules and records of completed deep-cleaning assignments.
Light Maintenance & Facility Support
  • Perform minor repairs and maintenance tasks within demonstrated skills and authorization, including replacing accessible light bulbs, tightening fixtures, and making basic adjustments.
  • Inspect assigned areas and promptly report plumbing, electrical, HVAC, safety, and other facility concerns requiring specialized attention.
  • Maintain cleaning equipment and machines in safe working condition, reporting repair or replacement needs.
  • Assist with furniture arrangements, room setups, and other routine facility support activities.
Custodial Inventory & Safety
  • Manage custodial inventory for both NNCC buildings, including cleaning chemicals, paper products, restroom supplies, floor-care products, and equipment.
  • Monitor stock levels, maintain organized storage areas, and track supply usage to prevent shortages and unnecessary waste.
  • Prepare supply requests and coordinate approved replenishment and distribution between buildings.
  • Follow proper procedures for chemical handling, equipment operation, personal protective equipment, and safe storage.
  • Coordinate cleaning activities with program staff to minimize disruptions, especially in childcare spaces.

Required Qualifications
  • Experience in custodial services, commercial cleaning, or building maintenance.
  • Experience operating floor polishing, buffing, or similar commercial cleaning equipment.
  • Basic knowledge of light maintenance and minor building repairs.
  • Knowledge of cleaning, disinfecting, sanitation, and safe chemical-handling practices.
  • Ability to manage custodial supplies and inventory across two locations.
  • Ability to work independently, prioritize tasks, and maintain cleaning schedules.
  • Strong reliability, attention to detail, organizational skills, and communication skills.

Preferred Qualifications
  • Experience cleaning childcare centers, schools, or community facilities.
  • Experience with carpet and rug deep cleaning and specialized floor treatments.
  • Familiarity with basic custodial inventory tracking and supply ordering.

Core Competencies
  • Cleaning & Sanitation
  • Floor Care & Equipment Operation
  • Light Maintenance
  • Inventory Management
  • Safety & Attention to Detail
  • Time Management & Reliability

Work Environment & Physical Requirements

This is a full-time position consisting of 20 hours per week at each NNCC building. Work involves frequent standing, walking, bending, reaching, and operating custodial equipment. Some cleaning and floor maintenance will require weekend work.

Equal Employment Opportunity Statement
New North Citizens’ Council is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.

ADA & Reasonable Accommodation Statement
NNCC is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

At-Will Employment Disclaimer
Employment with NNCC is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, in accordance with applicable law.

Salary : $25

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