Human Resources Coordinator (33685)

Purpose (General Description And Summary)

Coordinates various functions of the Human Resources Department encompassing but not limited to recruiting, new hire orientation support and new hire processes, documentation, and employee relations. Supports full-cycle recruitment activities, and new hire/employee documentation. Provides collaborative support to the Human Resources team and maintains flexibility to meet departmental needs. Works as a team member and provides support to the Human Resources Dept. Is available and flexible in order to meet the requirements of the job. This position is essential to daily agency operations.

Accountabilities (Responsibilities Of The Job)

• Supports New Hire Orientation (NEO); operating as the secondary support and/or back up facilitator
• Supports NEO prep and administrative tasks
• Supports talent acquisition and onboarding
• Partners with hiring managers to support recruitment activities
• Supports full-cycle recruitment efforts, including posting job openings, screening applicants, coordinating interviews, and communicating with candidates throughout the hiring process
• Initiates and supports all internal job/position transfers
• Initiates DMV Checks and supports employees through the required process to clear them to drive for the Agency
• Maintains a running list of cleared drivers and works cross functionally with Operations team on driving eligibility
• Responsible for new position creation within Paycom/HRIS System
• Responds to assigned HR Tickets in a timely manner
• Maintains personnel files and employee files
• Assists new hires with registering and applying for their NPIs and/or updating NPI applications
• Provides support for employee benefits administration, including assisting with enrollments, processing benefits changes, and coordinating resolution of employee claims and inquiries.
• Serves as backup support for HR Generalist functions, including employee relations, offboarding processes, HR data entry, and policy interpretation and/or updates.
• Supports HR team in the collection of and maintaining of all new hire documentation
• HRIS Management and entering potential candidates and new employee information in Paycom/HRIS System
• Coordinates with others to create employee profiles in Credible, Relias, and Paycom/HRIS system
• Supports the I-9 documentation process and maintains I-9 files
• Functions as a resource to all new hires and their managers with questions
• Attends seminars in order to remain up to date on employment laws and general HR/recruiting information
• Responds to phone and email inquiries from internal and external customers in a timely manner
• Composes letters and other correspondence as requested by the Chief of People
• Maintains documentation and tracks trainings for employees, interns and volunteers
• Serves as subject matter expert for Relias training software, including:
• Assisting all staff members with trouble shooting and navigation;
• Creating new hire profiles;
• Logging Completed Trainings and NEO attendance
• Logging agency mandated trainings;
• Collaborates with QI on training plan maintenance, assigning corrective actions, and compiling site review data.
• Must maintain the highest level of discretion at all times when accessing highly confidential information; must abide by HIPAA regulations
• Completes all other tasks and assignments as requested
  
  

Core Competencies: (Listing of skills, abilities, characteristics and knowledge)

• Communication: Direct and concise. Keeps people informed. Listens effectively to others.
• Teamwork: Effective at working in team situations.
• Quality: Promotes continuous improvement. Effectively utilizes data.
• Customer Responsiveness: Responds well to internal or external customer needs.
• Analytical Thinking: Attention to detail over sustained periods of time and ability to analyze data and recognize trends.
• Dependability: Counted on to follow through on commitments; at work each day and on time; work completed in a timely fashion.
• Aptitude: Ability to comprehend and apply new ideas, processes, procedures, or training.
• Organizational Awareness: Understands the culture of the organization; interests and concerns of various groups.
• Sensitive Information: Exposure to highly confidential information. Must maintain the highest level of discretion at all times.
  
  

Education/Certificates/Licenses/Registration:

• Minimum of two years in an HR role with experience in full cycle recruiting, employee relations, and employment law is preferred
• Excellent written and verbal skills required
• Excellent organization skills required
• Must be able to type by touch, compose business correspondence, and have a strong knowledge of word processing systems.
• Ability to use a computer and other office technology, and learn new computer applications. Incumbent must have the ability to work with all levels of employees within the organization.
  
  

Education/Certificates/Licenses/Registration:

• A valid driver’s license and insurance
• A Bachelor’s degree in related field and/or 2 or more years work experience