Lead Recruiting Coordinator

Leadership and People Management

• Serve as the primary contact for talent acquisition coordination by building strong and trusting partnerships with internal and external clients.
• Lead, coach and support a team of Recruiting Coordinators to ensure consistent performance and high-quality delivery.
• Oversee workload allocation, capacity planning and prioritization along with the Delivery Leadership Team.
• Help resolve escalations and operations issues in a timely and proactive manner.
• Drive continuous improvement by identifying opportunities to optimize tools, processes and delivery models.

Interview & Hiring Process Coordination

• Manage and drive the end‑to‑end interview process, ensuring timely progression of candidates.
• Schedule a high volume of interviews across multiple time zones and stakeholders.
• Coordinate logistics such as virtual meeting links, onsite interview rooms, travel arrangements (if applicable), and candidate communications.
• Partner closely with recruiters and hiring managers to ensure alignment and smooth execution of each hiring stage.

Offer & Pre‑Employment Activities

• Draft, prepare, and distribute offer letters with a high degree of accuracy.
• Initiate background checks (BGC) and monitor progress to ensure timely completion.
• Launch onboarding workflows and track completion of required documentation and tasks.
• Serve as a point of contact for candidates during pre‑hire and onboarding phases.

Operational & Administrative Support

• Maintain accurate candidate records and data integrity within the applicant tracking system (ATS).
• Support process improvements and documentation of recruiting workflows.
• Assist with reporting, metrics, and dashboards as needed.
• Contribute to special projects across the Talent Acquisition team, such as employer branding, process optimization, or event coordination.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field; equivalent experience also considered.
• 4 years of experience in recruiting coordination, HR support, or administrative roles (RPO experience preferred).  At least 2 years in a senior, lead, and/or client facing role.
• Experience managing or mentoring Recruiting Coordinators.
• Experience utilizing an ATS (e.g., Success Factors, Workday, Greenhouse, iCIMS, Lever)
• Familiarity with background check processes and onboarding systems.
• Strong understanding of professional communication and confidentiality standards.
• Strong communication and stakeholder management skills.
• Ability to work quickly and as part of a team.

Key Skills

• Stakeholder partnership
• People leadership & coaching
• Organizational Excellence
• Communication and Collaboration
• Technical Proficiency
• Problem-Solving & escalation handling