What are the responsibilities and job description for the Clinic Scheduler position at New Kingdom Healthcare?
We are currently seeking a Clinic Scheduler/Back up Clinic Assistant to join our team! This position will at our Burnsville location. We are a values-based clinic that prioritizes the provider-patient relationship in a non-judgement setting, offering traditional western medicine combined with natural/holistic care options. Work environment is unique, caring and supportive. We are an ego-free clinic, patients always come first.
Clinic Hours: Monday-Saturday: 8am-4pm.
Purpose of Job: This position is responsible for creating a positive first impression to patients via telephone & in person encounters, complete accurate registration and scheduling for patients and various administrative and housekeeping duties.
Job Functions:
- Answer patient calls, field questions, and assist patients in making new medical appointments.
- Accurately register and update patient demographics and insurance information.
- Retrieve and return patient voicemails.
- Take patient messages and route to appropriate department.
- Reviews all upcoming patient appointments for completion, accuracy and to ensure everything up to date.
- Back up Clinic Assistant
- Performs other duties as assigned.
Employment Requirements:
Minimum:
- High school graduate or equivalent
- Ability to serve patients in a friendly and efficient manner.
- Knowledge of basic computer functions and Microsoft Office applications.
- Ability to work autonomously and as a team.
- Capable of making independent decisions with the use of good critical thinking and problem solving skills.
- Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above.
Preferred:
- Medical office/insurance experience and/or previous electronic medical software experience.
Job Type: Full-time
Pay: $18.00 per hour
Work Location: In person
Salary : $18
