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Quality Assurance Specialist

New Horizon Counseling Center
Valley, NY Full Time
POSTED ON 11/30/2025 CLOSED ON 1/11/2026

What are the responsibilities and job description for the Quality Assurance Specialist position at New Horizon Counseling Center?

Job Responsibilities: Monitor, review, & analyze clinical documentation to assure the highest quality of coordinated care. As a member of the Quality Assurance team, the Quality Assurance Specialist coordinates and completes daily internal reviews of clinical staff documentation, focused reviews, and problem identification. Provides coaching and feedback to associates as necessary. Communicates all important developments and findings from internal reviews to clinical supervisor. Makes appropriate recommendations to program for improvement as necessary. Follows up on programs response to findings, ensuring all findings have been addressed. Provides a report tracking compliance with timeliness as mandated by applicable legislative and accrediting organizations. Responsible for ongoing tracking of all necessary chart documentation. *Assumes additional responsibilities at the direction of the Director of Quality Assurance. Experience and Qualifications: Bachelor's Degree Required Masters Degree a plus

1-2 years of specific Behavioral Health clinical knowledge

Proficient in Microsoft Office applications.

Previous Experience In Public Sector Behavioral Health Care Preferred.

Strong knowledge of OMH 599 regulations

Demonstrated ability to identify trends and conduct root-cause analyses

Ability to provide constructive feedback with a focus on improved quality

Ability to communicate in a positive/professional manner both orally and written

Ability to follow detailed instructions with a high degree of accuracy

Ability to work independently; complete tasks in the allotted time frame

Strong problem solving skills and decision making skills

Ability to work at multiple locations when required

Available to work some evenings and Saturday Job Type: Full-time Job Type: Full-time Work Location: In person

Salary.com Estimation for Quality Assurance Specialist in Valley, NY
$82,362 to $99,601
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