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Designated Manager/Program Director

New Hope Living Inc. & Nursing Services
Minneapolis, MN Full Time
POSTED ON 12/27/2025
AVAILABLE BEFORE 2/26/2026

Company Overview

New Hope Living Inc. & Nursing Services has been dedicated to providing compassionate support and empowerment to individuals with developmental disabilities since 2001. Our organization develops homes and offers in-home and respite services, emphasizing person-directed planning and community integration to foster independence and positive relationships.

Summary

We are seeking a Designated Manager or Program Director to lead our team in overseeing programs that support individuals with developmental disabilities at our location in the United States. This pivotal role involves managing staff, developing programs, and ensuring the delivery of person-centered services aligned with our mission of promoting independence and community involvement.

Job description:

Job Description: Quality Assurance Residential Director

Job title: Quality Assurance Residential Director

Accountable To: Executive Director & Chief Executive Officer

Purpose: Assist our clients to become an independent person. We teach and support people to be connected to others by modeling healthy relationships and effective communication skills and promote independence by improving skills and fostering growth. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, or administrative services.

Education: Required – Must meet Designated Manager qualifications in accordance with the 245D requirements by one of the following:

  • 4-year degree in a human service field and a minimum of 1 year direct care experience
  • 2-year degree in a human service field and a minimum of 2 years direct care experience
  • Diploma/certificate from Post-Secondary School in a human service field and a minimum of 3 years direct care experience
  • Minimum of 4 years direct care experience under the supervision of a Designated

SKILLS AND KNOWLEDGE: PRIMARY RESPONSIBILITIES INCLUDE: Personnel management of Designated Coordinator Teams including, but not limited to:

Coordination of client services including, but not limited to:

  • Conduct client intake, admission and assessments
  • Attend client Support Team meetings as needed
  • Review client documents so that they meet licensing guidelines (Annual Outcomes and
  • Following up with medical appointment audits, incident reporting, and all relevant 245D requirements.

Progress Reviews and other related reports), keeping a working knowledge of regulatory requirements

  • Maintain accurate records and reports
  • Serve as a communication liaison with guardians and other service providers
  • Review incident and emergency reports, identification of incident patterns and implementation of correctives actions
  • Serves as a client advocate

Coordinate program development including, but not limited to:

  • Assist and oversee in the development of daily client programming
  • Conduct program evaluations and quality assurance reviews
  • Serve on the Program Design Team to participate in continuous quality improvement

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Job Type: Full-time

Pay: $55, $70,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $70,000

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