What are the responsibilities and job description for the Rail Bike Experience Operator position at New Hope & Ivyland Railroad?
ABOUT THE ROLE
New Hope & Ivyland Railroad is hiring Rail Bike Operators for the launch of The Rail Bike Experience — a fleet of four-person pedal-assist rail bikes operating on a scenic historic rail corridor in Bucks County, PA.
Rail Bike Operators are the face of the experience. You will prepare bikes for each tour, deliver safety briefings, accompany guests on the route, and ensure everyone has a great time from start to finish.
RESPONSIBILITIES
- Prepare rail bikes for each tour: seat configuration, battery check, clutch and brake inspection
- Deliver clear, engaging guest safety briefings prior to departure
- Escort groups on the rail bike route and respond to guest needs during the tour
- Assist guests on and off the bikes, including those with limited mobility
- Reset bikes after each tour for the next group
- Report any equipment issues or guest incidents to the Experience Manager immediately
- Represent New Hope & Ivyland Railroad with professionalism and enthusiasm
REQUIREMENTS
- Customer service experience — tourism, hospitality, recreation, or similar
- Comfortable outdoors; physically active role (walking, lifting, all weather)
- Valid driver's license
- Pre-employment physical and Drug & Alcohol Screening required
- Participation in Random Drug & Alcohol Program
- Weekend and holiday availability required
- Reliable and punctual — tours operate on a fixed schedule
- Clear verbal communication skills; ability to deliver safety instructions and respond to guest questions
NICE TO HAVE
- Experience in outdoor recreation, guided tours, or attractions
- First Aid / CPR certification
COMPENSATION & SCHEDULE
$18–22.00/hour commensurate with experience | Part-time, seasonal | Operating season: Memorial Day through November | Weekends and holidays required
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
Application Question(s):
- Available for most, if not all, weekends May-November?
- Understand that the position requires D&A pre-employment and random tests?
Experience:
- Hospitality: 1 year (Required)
Ability to Commute:
- New Hope, PA 18938 (Required)
Work Location: In person
Salary : $18 - $22